To obtain a professional position to contribute to the success of an organization through my in-depth knowledge, experience and skills related to the education field. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
22
22
years of professional experience
Work History
Senior Director of Club Operations
Boys & Girls Clubs of Greater Houston
01.2019 - Current
Lead & manage over 150 personnel
Lead as safety strategist for the organization
Increased employee satisfaction, providing regular coaching and feedback sessions.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Handle safety concerns and complaints
Lead strategies to increase key performance indicators in club setting; with a specific plan to increase capacity in existing footprint
Develop collaborative partnerships with other serving organizations, members, parents, families and community organizations
Establish and support policies to ensure efficiencies organization wide
Participate in agency budget development; monitor variances in revenues and expenditures
Plan and implement a staff development and training program.
Fort Bend County Director
Boys & Girls Clubs of Greater Houston
10.2015 - 01.2019
Provide leadership and direction to Club Directors and Youth Development Specialist for successful execution of annual program goals and tracking of desired outcomes
Improved community outreach by developing and implementing strategic plans for the county.
Develop and implement annual membership and other youth served recruitment and retention plans for assigned sites
With others, ensure that club and school learning environments are clean, attractive, and safe for the youth we serve
Ensure that supplies and materials purchased are approved and appropriate
Assist with the management and effective utilization of volunteers, consistent with organization policies
Support the development of Parent Advisory Groups and Youth Councils and ensure their activities are aligned with organization goals
Serve as liaison to assigned Trustee committees and community groups
Manage financial resources by developing annual site budgets, controlling expenditures, approving expenditures, and recommending purchasing of supplies and equipment within corporate guidelines and budgets
Assist Site Coordinators and Education Directors in effective management of staff performance and coaching
Assist staff in effective management of child and/or parent disciplinary matters
Attend staff meetings and assist with agenda preparation for them
Develop collaborative partnerships with public and civic groups as well as social agencies and local governments
Represent the organization and interpret club objectives and programs for the community at large
Provide reports and analysis in order to support the fund raising, grant, and other compliance requirements as well as other reports or data collection required of Clubs.
Program Coordinator
Harris County Department of Education
01.2015 - 10.2015
Serve as liaison between corporate, business and nonprofit partners, special event sponsors, community collaborators, volunteers, donors, school district, Title I campuses, HCDE divisions and HCDE CASE for Kids
Improved program offerings based on changing trends, audience feedback and directives from station owners.
Lead, Coordinate, and Present the implementation of multiple events including but not limited to professional development opportunities for various programs such Title I campuses, At-Risk afterschool programs, and day care centers
Plan, monitor, and balance the annual budget for programming and events
Collaborated with other program coordinators to achieve consistency in program objectives and services.
Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
Manage contracts and ensure compliance with the internal regulations and procedures, and facilitate evaluations and reporting.
Administrator
Ridgemont Elementary & Early Childhood Center
01.2008 - 01.2015
Created and managed project plans, timelines and budgets.
Supervised 65 administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Interfaces with multiple special programs (Homeless, Title I, Parental Involvement, Ridgemont Early Childhood Center), and other entities to ensure seamless coordination in the implementation of various projects
Experience with leading, teaching and training employees, students, parents and adult learners on appropriate topics
Research, design and implement a plan to assess, evaluate, and collect data of various quality programs - plan and carry out outreach efforts for assigned programs
Assist and manage a multi-million dollar annual budget, maintaining accurate financial records, and writing specifications, making recommendations on bids and purchases
Create and implement marketing strategies, recruitment, screen, interview, and hire employees
Prepare, conduct an evaluation of the job performance of all personnel and make recommendation as to their employment reports on progress of new employees and personnel under guidance during training period
Research / Develop / troubleshoot/ Implement several new educational technology programs.
Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Supervisor of Operations
Extended Day Program
06.2002 - 01.2008
Develop responsibilities and objectives for over 200 employees
Assist and manage a multi-million dollar annual budget, maintaining accurate financial records, approve payroll, supplemental pay, deposits, work orders, and direct pays and writing specifications, making recommendations on bids and purchases - maintain the budget cost of 40+ afterschool programs
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Create and implement marketing strategies, recruitment, screen, interview, and hire employees
Investigate any issues having to with the safety of children, staff, etc
Prepare, conduct an evaluation of the job performance of all personnel and make recommendation as to their employment reports on progress of new employees and personnel under guidance during training period
Establish recruitment strategies and marketing efforts including scheduling recruitment activities to achieve staffing goals.
Education
Master of Arts - Education
University of Houston - Downtown
Houston, TX
03.2009
Bachelor of Science -
University of Houston - Downtown
Houston, Texas
12.2004
Skills
Revenue Forecasting
Decision-Making
People Management
Key Performance Indicators
Logistics Management
Team Leadership
Team Management
Managing Operations and Efficiency
References
Upon Request
Timeline
Senior Director of Club Operations
Boys & Girls Clubs of Greater Houston
01.2019 - Current
Fort Bend County Director
Boys & Girls Clubs of Greater Houston
10.2015 - 01.2019
Program Coordinator
Harris County Department of Education
01.2015 - 10.2015
Administrator
Ridgemont Elementary & Early Childhood Center
01.2008 - 01.2015
Supervisor of Operations
Extended Day Program
06.2002 - 01.2008
Master of Arts - Education
University of Houston - Downtown
Bachelor of Science -
University of Houston - Downtown
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