Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nickolas Flickinger

Reno

Summary

Offering solid foundation in organizational skills and leadership, eager to learn and grow in dynamic project management environment. Brings ability to rapidly understand project scopes and essential hard skills of time management and multitasking. Ready to use and develop problem-solving and communication skills in any role my skills and abilities can assist your company.

Overview

19
19
years of professional experience

Work History

Project Delivery and Release Manager

State Of Nevada
12.2023 - Current
  • Maintained version control systems meticulously, ensuring accurate tracking and easy rollback capabilities when necessary.
  • Collaborated with project developers, quality assurance team members and business analysts.
  • Coordinated scheduled releases and updates. Reduced project risks through proactive risk identification, assessment, and mitigation strategies.
  • Actively participated in post-project evaluations to identify opportunities for improvement in future deliveries.
  • Managed release schedules effectively, ensuring timely delivery of multiple projects with tight deadlines.
  • Enhanced communication between development and operations teams for smooth releases, minimizing downtime and disruptions. Developed comprehensive release documentation for seamless handoff to support teams, improving end-user satisfaction postlaunch.
  • Enhanced customer satisfaction by consistently meeting or exceeding project delivery milestones and quality standards.
  • Cultivated strong relationships with clients through regular communication and transparent reporting on project status updates, fostering trust and long-term partnerships.
  • Collaborated with vendors and suppliers to negotiate contracts that resulted in cost savings without compromising quality or performance requirements.
  • Mentored junior team members in best practices for project management, contributing to their professional growth and development within the organization.

UAT Test Manager

State Of Nevada
07.2021 - 12.2025
  • Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
  • Collaborated with development teams to establish clear test objectives, ensuring alignment with project goals.
  • Reduced defects in production with thorough regression testing and identification of root causes.
  • Defined testing and acceptance strategies and determined quality assurance benchmarks.
  • Established a culture of continuous improvement within the testing team, fostering professional growth and skill development.
  • Coordinated with off-site staff to verify correct use of test procedures and confirm accurate reporting.
  • Streamlined communication between testers and developers through detailed defect reporting and tracking systems.
  • Played a pivotal role in the development of an organization-wide quality assurance framework, driving consistency and excellence across all testing activities.
  • Increased product reliability by conducting rigorous performance, security, and usability testing.
  • Improved project delivery timelines by efficiently managing testing resources and schedules.
  • Ensured compliance with relevant industry standards by adhering to strict quality assurance guidelines throughout all stages of software development.
  • Managed vendor relationships to ensure timely delivery of high-quality third-party testing services when necessary.

Child Support Enforcement Supervisor

State Of Nevada
02.2007 - 08.2018
  • Identified areas requiring additional attention or resources during regular assessments of team performance metrics against established goals.
  • Improved team performance by providing ongoing training and support to enforcement officers.
  • Maximized resource utilization by skillfully prioritizing tasks based on urgency, impact, and available resources.
  • Promoted a culture of professionalism by fostering open communication and strong teamwork within the department.
  • Resolved complex cases through thorough investigations, analysis, and decisive action.
  • Contributed to increased revenue collection through diligent follow-up on outstanding fines and penalties.
  • Worked closely with public and remained courteous and calm while defusing tense situations.
  • Ensured accurate reporting of enforcement activities, maintaining meticulous records for internal review and external audits.
  • Facilitated positive relationships with stakeholders such as businesses, citizens, elected officials, other regulatory agencies through open dialogue about enforcement issues affecting their communities or industries.
  • Championed innovative solutions to address emerging enforcement challenges and contributed to departmental strategic planning initiatives.
  • Mentored junior staff members, sharing expertise to help them grow professionally within their roles as Enforcement Officers.

Education

Bachelor of Arts - English Literature

University of Nevada, Reno
Reno, NV
12.2016

Skills

  • Project scheduling
  • Project Management
  • Release Planning
  • Agile Methodologies
  • Waterfall Methodology
  • Requirements and Business analysis
  • Teamwork and collaboration
  • Problem-solving
  • Excellent communication
  • Team leadership
  • Adaptability and flexibility
  • Conflict resolution
  • Leading teams
  • Developing relationships
  • Collaborating with stakeholders
  • Working with vendors
  • Cross-functional team leadership
  • Effective communication
  • Coaching and mentoring
  • MS office

Timeline

Project Delivery and Release Manager

State Of Nevada
12.2023 - Current

UAT Test Manager

State Of Nevada
07.2021 - 12.2025

Child Support Enforcement Supervisor

State Of Nevada
02.2007 - 08.2018

Bachelor of Arts - English Literature

University of Nevada, Reno

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