Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nickolas Gurrola

visalia,CA

Summary

Dynamic retail leader with extensive experience at Lowes Home Improvement, In almost every aspect of the company from gathering carts to leading a team of up to 10 associates in merchandising and assembling displays all the way to leading a team to operate daily receiving tasks.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Back End Department Supervisor

Lowes Home Improvment
10.2023 - Current
  • Managed team of 5 employees, delegated tasks and held each employee accountable for completing assignments.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Maintained clean, organized workspaces for optimal functionality and employee safety.

Paint Department Supervisor

Lowes Home Improvment
03.2022 - 10.2023
  • Facilitated cross-training opportunities among staff members, enabling greater flexibility in task assignments during peak times or absences.
  • Implemented safety protocols, leading to a reduction in workplace accidents and injuries.
  • Coordinated with other departments to execute store-wide sales events, increasing paint department exposure and driving higher revenue.
  • Enhanced customer satisfaction with expert color matching and product recommendations.

Merchandising Associate

Lowes Home Improvment
03.2019 - 03.2022
  • Improved product visibility by creating eye-catching merchandise displays.
  • Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
  • Increased overall store performance with consistent attention to detail in visual merchandising efforts.
  • Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
  • Trained new merchandising associates on company standards, guidelines, and best practices.

Front End Associate

Lowes Home Improvment
03.2017 - 03.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Gathered shopping baskets and carts and relocated to designated areas.

Education

High School Diploma -

MT. Whitney High School
Visalia, CA
06-2016

Skills

  • Problem resolution
  • Inventory management
  • Interactive communication skills
  • POS systems operations
  • Receiving oversight
  • Employee engagement
  • Leadership
  • Customer engagement
  • Retail management

Certification

  • Forklift
  • Narrow aisle Reach
  • Order Picker
  • As well as trainer for all powered equipment through Lowes certifcations

Timeline

Back End Department Supervisor

Lowes Home Improvment
10.2023 - Current

Paint Department Supervisor

Lowes Home Improvment
03.2022 - 10.2023

Merchandising Associate

Lowes Home Improvment
03.2019 - 03.2022

Front End Associate

Lowes Home Improvment
03.2017 - 03.2019

High School Diploma -

MT. Whitney High School

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