Nickolas Hayden
Franklinton,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Talented Groundskeeper with advanced knowledge of maintenance and repair. Conscientious and meticulous with high attention to detail. Uses tools and machines to mow, trim, plant and prune landscaping. Works in inclement weather to remove snow and ice from walkways and maintain grounds safety.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dominos
09.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Grounds Keeper
Lake Ridge Aero
06.2022 - 09.2022
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Optimized irrigation system efficiency through regular inspections and necessary repairs.
- Increased property value by implementing seasonal landscape designs and installations.
- Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
- Collaborated with management to develop long-term plans for property enhancements and upgrades.
- Maintained aesthetic consistency across multiple properties by following specific design guidelines.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
- Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Cleared public and private areas of debris before and after events.
- Loaded and unloaded landscaping equipment and materials safely.
- Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Produce Clerk
Harris Teeter
12.2020 - 06.2022
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Sorted and packaged produce items to prepare for shipments.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Education
No Degree - Engineering
Granville Early College High School
Creedmoor, NCNo Degree - Engineering (Pre-Engineering)
Vance Granville Community College
Creedmoor NCHigh School Diploma -
South Granville High School
Creedmoor NC06.2022
Skills
- Operations Management
- Strategic Planning
- Negotiation and Conflict Resolution
- Idea Development and Brainstorming
- Project Planning
- Emergency Response
- Problem-solving abilities
- Risk assessment
- Performance management
- Staff training and development
- Attention to detail
- Technical proficiency
Recommendations
- Steven Blakely (Duke Energy) 252-229-6404
- Dolores Winstead (Dominos General Manager) 919-624-8224
- Steve Ferone (Dominos Franchisee) 919-604-6786
Timeline
Assistant Manager
Dominos
09.2022 - Current
Grounds Keeper
Lake Ridge Aero
06.2022 - 09.2022
Produce Clerk
Harris Teeter
12.2020 - 06.2022
No Degree - Engineering
Granville Early College High School
No Degree - Engineering (Pre-Engineering)
Vance Granville Community College
High School Diploma -
South Granville High School