Nickolas Moreno
Santa Maria,CA
Summary
Driven and reliable, skilled in project management and overseeing a crew of laborers. Proven ability to lead teams, ensure safety compliance and meet production goals. Demonstrated exceptional patience and composure in high pressure situations. Willingness to take on added responsibilities to meet tea goals. Excellent communications skills and good judgement.
Overview
8
8
years of professional experience
Work History
Leadman/Foreman
Creative Fence Company
08.2023 - Current
- Established clear communication channels to foster teamwork and collaboration among team members.
- Developed strong relationships with clients, vendors, and subcontractors to facilitate smooth project execution.
- Trained and mentored new employees to enable safe and efficient job performance.
- Played a crucial role in meeting project deadlines by effectively managing resources at hand.
- Operated Forklifts and Bobcat equipment to perform designated operations and meet production requirements.
- Contributed to problem-solving efforts, identifying root causes of issues and implementing effective solutions.
- Evaluated staff performance, providing constructive feedback for continued growth and development.
Seasonal Runner, Preload/Unload, Driver
UPS
11.2018 - 07.2023
- Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
- Maintained a professional demeanor while interacting with colleagues and clients during deliveries.
- Directly interacted with customers at each location to build loyalty.
- Provided exceptional customer service by addressing inquiries and resolving issue promptly.
- Ensured timely delivery of packages while adhering to safety regulations and company policies.
- Collaborated with team members to optimize delivery routes and improve efficiency.
To-Go Specialist
Olive Garden Restaurant
09.2018 - 06.2019
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Greeted and acknowledges guests and delivery drivers to foster highest level of service.
- Maintained clean and organized work area, contributing to pleasant dining environment for to-go customers.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
Customer Service Cashier
McDonald's Restaurant
03.2017 - 09.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
High School Diploma -
Delta High School
Santa Maria, CA06-2018
Skills
- Forklift Driver
- Bobcat Operator
- Strong Communication
- Teamwork and collaboration
- Problem-Solving
- Dependable and Responsible
- Attention to Detail
- Maintenance and Repair
- Team Leader
- Analytical and Critical Thinking
- Customer relations
- Time management
Experienced in
- Roofing
- Fencing
- Dry Wall
- Mechanic work
- Interior/exterior painting
- Demolition work
- Asphalt/concrete
- Landscaping
- PVC work
Timeline
Leadman/Foreman
Creative Fence Company
08.2023 - Current
Seasonal Runner, Preload/Unload, Driver
UPS
11.2018 - 07.2023
To-Go Specialist
Olive Garden Restaurant
09.2018 - 06.2019
Customer Service Cashier
McDonald's Restaurant
03.2017 - 09.2018
High School Diploma -
Delta High School
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