Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Work Availability
Timeline
Hi, I’m

Nick Ostendorf

Minneapolis,MN
Nick Ostendorf

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Individual with a high figure it out factor who can quickly take concepts, ideas, and new information and apply it in the real world under pressure while delivering above expectations.

Overview

10
years of professional experience

Work History

3M
St. Paul, MN

Inside Sales Supervisor
05.2021 - Current

Job overview

  • Oversaw team of 10 inside sales representatives and led staff to exceed sales goals.
  • Generated $21MM in annual revenue from new sales and renewals, exceeding performance objectives and sales quotas by 8%.
  • Organized and led staff meetings to share progress, establish goals and provide additional resources to keep team members on target.
  • Tracked attendance of sales representatives, resolved escalated customer complaints and effectively handled multiple projects in fast-paced atmosphere.
  • Developed comprehensive training program for new hires and provided informative onboarding materials.
  • Worked closely with other departments to promote products and marketing campaigns.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.

3M
St. Paul, MN

Inside Sales Operations Supervisor
11.2019 - 05.2021

Job overview

  • Developed onboarding process and trained newly hired Inside Sales Reps on tech stack, product, and phone selling techniques, bolstering job expertise within 30 days.
  • Rolled out Salesloft to 250 sales reps and worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
  • Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
  • Informed sales team on availability and interpretation of forecasting and territory management data to enable team members to close more sales.
  • Instructed inside sales team members on access and optimal leverage of Salesforce CRM, Salesloft, PowerBI, and other database technologies in cultivating customer relationships and driving sales performance.
  • Pointed out process bottlenecks and inconsistencies to upper management, facilitating continuous process improvement to eliminate standard procedures hindering successful sales tactics.

3M
St. Paul, MN

Industrial Sales Representative
05.2017 - 11.2019

Job overview

  • Built and strengthened relationships with new and existing accounts to drive territory revenue growth by 14% YOY.
  • Managed and grew $12MM sales territory
  • Managed sales cycles of $250K+ opportunities from first contact to close win.
  • Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
  • Prospected new clientele through networking, cold calling, and referrals.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Demonstrated products and specific features at customer locations and special events.

Demand Chain
Eden Prairie, MN

Account Executive
11.2016 - 05.2017

Job overview

  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Designed new projects with timelines, budgets and scope of work plans.
  • Prospected new clientele through networking events, cold calling, and referrals.
  • Communicated between internal and external stakeholders, clients and vendors.
  • Presented to C suite decision makers on consulting capabilities
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.

TraceTM
St. Louis Park, MN

Business Development Manager
01.2015 - 11.2016

Job overview

  • Established strategic alliance with Apple Education to bring in 6 new education accounts over one year resulting in $1.9MM in new business.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Negotiated and closed long-term agreements with new clients.
  • Oversight of business resale division and 2 sales representatives
  • Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
  • Applied consultative selling techniques to prospect senior management to close business.

Lifetime
Woodbury, MN

Assistant Member Engagement Manager
05.2012 - 01.2015

Job overview

  • Achieved daily, weekly and monthly acquisition/retention goals through persistent outreach of current and perspective members
  • Ranked top 3 in sales within region 7 of 12 months in 2014
  • Customized each buying experience by encouraging involvement with Lifetime's people, places, and programs to align with unique needs, interests, and goals of each prospective member
  • Responsibility for leadership, direction, and supervision of 4 sales representatives.
  • Cross-trained existing employees to maximize team agility and performance.

Education

UW River Falls
River Falls, WI

Bachelor of Science from Health And Human Performance

Andover High School
Andover, MN

High School Diploma

Skills

  • Hiring and Onboarding
  • Performance Monitoring and Evaluation
  • Sales Leadership
  • Process Development and Streamlining
  • Strategic Vision
  • Complex Problem-Solving
  • Sales Enablement
  • Sales Training
  • Microsoft Office and PowerBI
  • Salesforce CRM
  • Business Development and Planning
  • Sales Quota Management

Affiliations

  • Association President - EMC Condominiums
  • Boys and Girls Club - Twin Cities
  • Sander Training
Availability
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Timeline

Inside Sales Supervisor

3M
05.2021 - Current

Inside Sales Operations Supervisor

3M
11.2019 - 05.2021

Industrial Sales Representative

3M
05.2017 - 11.2019

Account Executive

Demand Chain
11.2016 - 05.2017

Business Development Manager

TraceTM
01.2015 - 11.2016

Assistant Member Engagement Manager

Lifetime
05.2012 - 01.2015

UW River Falls

Bachelor of Science from Health And Human Performance

Andover High School

High School Diploma

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Nick Ostendorf