Nickolas Smith
South Webster,OH
Summary
Proven leader and effective communicator, adept at strategic planning and problem-solving. At Lowes Home Improvement, I enhanced store performance and customer satisfaction through teamwork and innovative inventory management. Mentored junior military personnel, improving efficiency and safety. Skilled in multi-tasking and verbal/written communication, I drive results and foster professional growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowes Home Improvment
03.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Military Police Team Leader
Ohio Army National Guard
03.2020 - Current
- Implemented risk management strategies that minimized potential hazards during both routine activities and training events.
- Improved team efficiency by streamlining communication processes and establishing clear protocols during operations.
- Maintained meticulous records related to personnel actions, equipment inventory, maintenance schedules, and incident reports ensuring accuracy at all times.
- Mentored junior team members, fostering their professional growth and preparing them for future leadership roles.
- Conducted in-depth after-action reviews identifying areas for improvement and implementing corrective actions.
Volunteer Firefighter 2nd Lieutenant/EMT-Basic
South Webster Bloom Township Joint Fire District
05.2017 - Current
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Administered first aid and conducted emergent response management.
- Minimized risk of accidents on scene by following established protocols regarding traffic control management.
- Strengthened firefighter skills through ongoing professional development opportunities such as attending work shops and training courses related to the field.
- Supported strong relationships between the fire department and neighboring agencies through collaborative efforts during multi-unit training simulations.
- Served as a role model to aspiring firefighters through mentorship, training support, and sharing of professional experiences.
- Expedited emergency response times by maintaining accurate knowledge of local streets, roads, and landmarks.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Assisted with regular maintenance of firefighting equipment.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
Education
High School Diploma -
South Webster High School
South Webster, OH 05-2020
Skills
- Multi-tasking strength
- Problem-solving skills
- Teamwork and collaboration
- Verbal/written communication
- Strategic planning
- Policy and procedure adherence
- Time management
Certification
Firefighter 1
American Heart Association BLS Provider
Nationally Registerd EMT-B
Military Police
Timeline
Sales Associate
Lowes Home Improvment
03.2021 - Current
Military Police Team Leader
Ohio Army National Guard
03.2020 - Current
Volunteer Firefighter 2nd Lieutenant/EMT-Basic
South Webster Bloom Township Joint Fire District
05.2017 - Current
High School Diploma -
South Webster High School
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