- Electronics and Circuit Building
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Community Cleanup
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I like working with my hands and fixing things
- Backpacking and Hiking
- Gym Workouts
- Crafting and DIY Projects
Nickolas Veliz
Portland
Summary
Manufacturing professional with deep understanding of production workflows and machinery maintenance. Proven ability to enhance efficiency and drive continuous improvements in fast-paced environment. Adept at collaborating with team members to meet production goals and adapt to shifting priorities. Known for strong problem-solving skills and attention to detail.
Overview
8
8
years of professional experience
Work History
Manufacturing Technician L1
Intel Contingent Worker
09.2024 - 02.2026
- Assisted in production processes for Intel customers by troubleshooting tool errors. Supported delicate handling of equipment to maintain operational integrity. Contributed to manufacturing reticles for Intel wafer production.
- Conducted routine quality checks to ensure product specifications met standards.
- Collaborated with team members to troubleshoot equipment issues promptly.
- Maintained clean and organized workstations to enhance safety and productivity.
- Trained new technicians on safety protocols and operational best practices.
Customer service representative I
Cambia Health Solutions
Remote
04.2024 - 09.2024
- Customer service representative for the federal employee program with Cambia Health Solutions.
- Conducted comprehensive assessments of policy options to ensure optimal coverage for clients.
- Analyzed client needs and recommended tailored health insurance solutions.
- Developed educational materials to enhance client understanding of health insurance products.
- Streamlined claims processes, improving turnaround times and client satisfaction rates.
Customer Service Representative Intern
Lilu And CoDesign
01.2022 - 04.2024
- Utilized CRM software to track interactions and manage customer accounts effectively.
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Collaborated with team members to streamline communication processes, improving response times.
- Analyzed customer feedback to identify trends, leading to actionable service improvements.
After-School Teacher
Oregon Episcopal School
Portland
04.2022 - 09.2022
- Developed engaging lesson plans to foster creativity and critical thinking in students.
- Supervised daily activities, ensuring a safe and positive environment for all participants.
- Collaborated with parents and faculty to address student needs and enhance learning experiences.
- Implemented behavior management strategies, promoting respect and responsibility among students.
- Led after-school programs that integrated community resources, enriching educational opportunities for students.
- Organized special events and activities, strengthening community ties and enhancing school culture.
Crew Worker
McDonald's Restaurant
Forest Grove
04.2019 - 01.2021
- Operated kitchen equipment to prepare food items efficiently.
- Ensured compliance with health and safety regulations during food preparation.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained cleanliness of workstations and dining areas to enhance customer experience.
- Trained new crew members on operational procedures and best practices.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Collaborated with team members to optimize workflow during peak hours.
Nanny
Nanny
Forest Grove
01.2018 - 09.2020
- Supervised daily activities, fostering a safe and nurturing environment.
- Developed personalized educational activities to enhance child development and learning.
- Collaborated with parents to establish consistent routines and behavioral expectations.
- Monitored children's health, nutrition, and overall well-being, addressing concerns proactively.
- Organized playdates and social outings, promoting social skills and peer interactions.
- Implemented effective discipline strategies aligned with parental guidelines to encourage positive behavior.
- Maintained detailed records of daily activities, milestones, and developmental progress for parent reviews.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Education
Diploma -
Connections Academy
Scio06-2021
No Degree - Special Education
Portland State University
Portland, Oregon, ORSkills
- Safety compliance procedures
- Good manufacturing practices
- Equipment troubleshooting
- Skills development
- Emergency response
- Safety management
- Special education
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Conflict resolution
Interests
Timeline
Manufacturing Technician L1
Intel Contingent Worker
09.2024 - 02.2026
Customer service representative I
Cambia Health Solutions
04.2024 - 09.2024
After-School Teacher
Oregon Episcopal School
04.2022 - 09.2022
Customer Service Representative Intern
Lilu And CoDesign
01.2022 - 04.2024
Crew Worker
McDonald's Restaurant
04.2019 - 01.2021
Nanny
Nanny
01.2018 - 09.2020
Diploma -
Connections Academy
No Degree - Special Education
Portland State University