Nickolas Zakour
Payroll Business Analyst
Central Point,OR
Summary
Dynamic Payroll Business Analyst with over 3 years of experience in payroll system management and ERP implementation. Proven track record of enhancing payroll processes, increasing efficiency, and ensuring compliance with SOX regulations. Adept at collaborating with cross-functional teams to identify and bridge system gaps, streamline workflows, and develop comprehensive training resources. Proficient in Microsoft Dynamics 365, Workday, and SQL, with strong analytical skills and a focus on delivering accurate, timely results. Seeking to leverage expertise in a challenging role to drive operational excellence and support organizational growth.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Payroll Business Analyst
Dutch Bros
Grants Pass, OR
03.2023 - Current
- Created and implemented new payroll auditing system that increased efficiency, saving each employee within the department up to 3 hours of work per week.
- Implemented and managed new positional hierarchy system in the company ERP system D365
- Handled system administration tasks for D365 (creation of new financial dimensions, managed vendor databases mapping, answered and responded to Zendesk tickets from accounting department
- Worked within SOX compliance, requesting approval from stakeholders for tenant changes.
- Responsible for leading all new system implementation(s) that touch the payroll department.
- Create SOPs and training resources, ensuring the team is adequately trained on using new system(s).
- Worked closely with the HRIS team to identify gaps within HR and payroll systems in Workday. Example: streamlining onboarding processes for new employees.
- Responsible for custom Workday report building (Advanced, Simple) depending on stakeholder needs.
- Experienced use of Microsoft Excel (Pivot Table, VLOOKUP, etc.)
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Payroll Processor
Dutch Bros
Grants Pass, OR
06.2021 - 01.2023
- Assists in processing of over 15,000 employees, ensuring efficiency and utilizing problem-solving skills to resolve employee payment inquiries and collaborating with other departments.
- Created payroll, employee bonus, and tax audit reports for management.
- First point of contact with employees in the field to resolve questions about employment verification, tax documents, pay-stubs within one business day using applications like Zendesk.
- Helped expand payroll systems to accommodate different tax laws as the company grew into new states.
- Worked closely with HR analytics on drafting new reports to better expand auditing capabilities.
- Experience with handling of multi-state payrolls with different tax requirements.
- Tracked and maintained payroll information ensuring availability of payroll documents.
Education
Bachelor of Science - Business Administration
Southern Oregon University
Ashland, OR 05.2016 - 05.2020
Skills
Microsoft Office Suite
G Suite (Sheets, Docs, Forms, and Slides)
Workday (Workday HCM, Integrations, Report Writer)
Zendesk
ADP SmartCompliance
SQL Proficiency
Microsoft Dynamics 365 for Finance and Operations (D365)
Gap analysis
Timeline
Payroll Business Analyst
Dutch Bros
03.2023 - Current
Payroll Processor
Dutch Bros
06.2021 - 01.2023
Bachelor of Science - Business Administration
Southern Oregon University
05.2016 - 05.2020
Similar Profiles
Kaytlyn RicciardiKaytlyn Ricciardi
Barista at Dutch BrosBarista at Dutch Bros
Taylor GoeringTaylor Goering
Manager at Dutch BrosManager at Dutch Bros
Isabella KochIsabella Koch
Barista at Dutch BrosBarista at Dutch Bros
Grace MeyerGrace Meyer
Barista at Dutch Bros CoffeeBarista at Dutch Bros Coffee
Daniel SmithDaniel Smith
Corporate Security Officer at Harry and DavidCorporate Security Officer at Harry and David