Nickolaus Carter

• Accurately processed and labeled specimens, ensuring compliance with established protocols.
• Streamlined specimen tracking using laboratory information systems to enhance efficiency.
• Mentored junior staff on best practices for specimen handling and documentation.
• Developed training materials to improve onboarding processes for new accessioner.
• Collaborated with pathology teams to resolve discrepancies in specimen identification.
• Implemented quality control measures that improved accuracy of specimen processing.
• Analyzed workflow inefficiencies and proposed solutions to optimize laboratory operations.
• Reduced turnaround time for test results by efficiently prioritizing and processing urgent specimens.
• Ensured accurate test results by meticulously verifying patient information and test orders.
• Expedited troubleshooting efforts for problematic samples, liaising closely with technical staff to achieve swift resolution and minimize impact on turnaround times.
• Played a crucial role in meeting laboratory accreditation requirements, meticulously adhering to established protocols and providing accurate documentation as needed.
• Facilitated smooth operations by coordinating with laboratory staff and ensuring proper communication regarding specimen status.
• Maintained a clean and organized work environment, adhering to safety protocols and standards.
• Safeguarded patient privacy through diligent adherence to HIPAA regulations during all stages of the accessioning process.

• Coordinated facility maintenance and repairs, ensuring operational efficiency and safety compliance.
• Managed vendor relationships, negotiating contracts to enhance service delivery and cost-effectiveness.
• Developed and implemented facility management procedures, improving workflow and resource allocation.
• Oversaw space planning initiatives, optimizing utilization of office and meeting areas for improved collaboration.
• Served as point of contact for internal and external customers seeking support and information.
• Built relationships with vendors and contractors to support timely and cost-effective services.

Schedules, retrieves, and documents medical specimens, records, and supplies in a timely manner.

Forms positive relationships, networks, and provides customer service to medical agencies and offices across the Wichita community.

• Coordinated timely delivery of medical specimens to ensure adherence to strict processing schedules.
• Maintained accurate records of deliveries and pickups, enhancing traceability and accountability.
• Collaborated with laboratory staff to optimize routing processes for improved efficiency.
• Conducted routine vehicle inspections to ensure compliance with safety regulations and operational standards.
• Fostered strong relationships with healthcare providers to facilitate seamless communication regarding delivery needs.
• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.

• Built a loyal following of repeat customers by maintaining a safe, clean, and hospitable environment.
• Managed inventory, completed orders, arranged shifts, trained new employees, addressed customer complaints, closed shifts and managed safe and finances.
• Supervised daily operations, ensuring seamless service and customer satisfaction.
• Trained and mentored team members to enhance performance and efficiency.
• Developed staff schedules, optimizing coverage during peak hours for improved workflow.
• Implemented inventory management systems, reducing waste and improving stock accuracy.
• Analyzed customer feedback to identify areas for menu enhancements and service improvements.
• Coordinated marketing efforts, increasing community engagement and driving foot traffic to the cafe.
• Ensured compliance with health and safety regulations to maintain a safe dining environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

• Managed inventory, ensuring accurate stock levels and timely replenishment of best-selling titles.
• Trained and mentored new staff on customer service standards and sales techniques.
• Developed promotional displays to enhance visibility of seasonal merchandise and increase customer engagement.
• Collaborated with publishers to organize author events, driving foot traffic and fostering community relationships.
• Implemented efficient checkout processes, improving customer satisfaction and reducing wait times during peak hours.
• Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
• Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
• Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
• Assisted customers with locating books and other materials in store.
• Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
• Enhanced customer satisfaction by providing personalized book recommendations based on individual preferences.

• ! Scheduled and organized commercials and on-air broadcasts
• ! Managed crew and master controllers

• ! Programmed station, scheduled on-air talent, and cut commercials.