Summary
Overview
Work History
Education
Skills
Timeline
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Nickolause Hardt

Springfield

Summary

With a proven track record at Holcomb Timber, I excel in operations management and team leadership, significantly enhancing team productivity and fostering industry partnerships. My expertise spans customer service, conflict resolution, and leveraging both hard and soft skills to drive business growth and operational efficiency.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

6
6
years of professional experience

Work History

Manager

Holcomb Timber
06.2024 - 01.2025
  • Conducted performance evaluations to identify areas for employee growth.
  • Managed budgets for various departmental initiatives.
  • Coordinated recruitment efforts to attract top talent.
  • Implemented training programs for enhanced employee skills.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved safety procedures to create safe working conditions for workers.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Operated heavy equipment efficiently while maintaining other managerial tasks. Types of equipment I have operated, Shovel, Processor, Skidder, Dozer, Excavator.
  • Maintained and repaired equipment during breakdowns or routine maintenance.

Owner/Operator Truck Driver

Valhalla Trucking
10.2022 - 06.2024
  • Operated a pintle hook semi truck. Also have experience with a fifth wheel semi.
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
  • Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
  • Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
  • Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
  • Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
  • Increased revenue by strategically expanding client base and negotiating favorable contract terms.
  • Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
  • Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Inspected load security and checked for damages.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Completed routine maintenance on truck to keep in working order.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.

Log Truck Driver

Nelson Brother Trucking
10.2018 - 11.2022
  • Collaborated with logging crews to coordinate pickup schedules and locations.
  • Ensured accurate record-keeping, maintaining detailed logs of driving hours and mileage.
  • Complied with all state and federal transportation regulations, ensuring a clean driving record throughout employment tenure.
  • Secured loads properly using chains or other restraints, significantly reducing risk of accidents due to shifting cargo during transit.

Education

High School Diploma -

Gateways High School
Springfield, OR
06-2008

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff management
  • Task delegation
  • Goal setting
  • Relationship building
  • Operations management
  • Cross-functional teamwork
  • Project planning
  • Conflict resolution
  • Marketing
  • Business administration
  • Business development
  • Expectation setting

Timeline

Manager

Holcomb Timber
06.2024 - 01.2025

Owner/Operator Truck Driver

Valhalla Trucking
10.2022 - 06.2024

Log Truck Driver

Nelson Brother Trucking
10.2018 - 11.2022

High School Diploma -

Gateways High School

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Nickolause Hardt