Dedicated receptionist with strong skills in appointment scheduling and customer relationship management. Known for maintaining organized reception areas and providing exceptional service, ensuring client satisfaction.
Overview
7
7
years of professional experience
Work History
Receptionist
LA Hair Design
Howell Township, New Jersey
04.2022 - Current
Greeted clients warmly and managed front desk operations.
Scheduled appointments using spa management software efficiently.
Answered phone inquiries and provided information about services.
Maintained a clean and organized reception area for clients.
Assisted in processing client payments and handling transactions.
Coordinated with therapists to manage daily schedules effectively.
Managed inventory of office supplies and spa products regularly.
Handled client feedback and resolved issues professionally.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
Greeted visitors and provided them with assistance.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Updated and recorded customer or client information to maintain accounts.
Receptionist
Salon Allure & Spa
Toms River, New Jersey
06.2020 - 11.2024
Greeted clients warmly and managed front desk operations.
Scheduled appointments using spa management software efficiently.
Answered phone inquiries and provided information about services.
Maintained a clean and organized reception area for clients.
Assisted in processing client payments and handling transactions.
Coordinated with therapists to manage daily schedules effectively.
Managed inventory of office supplies and spa products regularly.
Handled client feedback and resolved issues professionally.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
Greeted visitors and provided them with assistance.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Updated and recorded customer or client information to maintain accounts.
Receptionist
Simply Skin Spa
Toms River, New Jersey
11.2018 - 03.2021
Greeted clients warmly and managed front desk operations.
Scheduled appointments using spa management software efficiently.
Answered phone inquiries and provided information about services.
Maintained a clean and organized reception area for clients.
Assisted in processing client payments and handling transactions.
Managed inventory of office supplies and spa products regularly.
Handled client feedback and resolved issues professionally.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
Greeted visitors and provided them with assistance.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Updated and recorded customer or client information to maintain accounts.