NICKOLE HAMPTON
Summary
Expert in third-party risk, operational risk, and regulatory compliance, consistently enhancing operational efficiency and minimizing risk exposure through strategic monitoring frameworks and optimized processes.
Overview
13
13
years of professional experience
Work History
Director/Lead, Third Party Risk and Compliance
USAA
06.2021 - 11.2025
- Oversaw comprehensive risk-based Enterprise Third Party Risk & Compliance team, managing program lifecycle processes and compliance controls.
- Directed cross-functional teams to identify, triage, and track issues for timely remediation.
- Designed and implemented Risk and Compliance Testing and Monitoring processes to enhance first-line execution.
- Optimized Due Diligence processes using AI and automation, significantly reducing completion time.
- Centralized third-party due diligence reviews, simplifying assessments for low-risk parties to improve efficiency.
- Established partnerships to identify and remediate program gaps, ensuring successful audits without major findings.
Compliance Risk Manager Lead, Third Party Risk Management
USAA
06.2020 - 06.2021
- Led effective Third-Party Risk Management through strategic compliance oversight.
- Developed and executed Compliance Risk Monitoring to strengthen second-line oversight and mitigate regulatory risks.
- Coordinated compliance reviews across ABAC, UDAAP, Complaints, Fair Lending, AML, and Privacy to identify key compliance risks.
- Implemented innovative compliance solutions to address regulatory concerns and ensure adherence to industry best practices.
Vendor Risk Management Specialist, Enterprise Risk Management
Bread Financial
11.2018 - 06.2020
- Served as strategic advisor for first line of defense, providing guidance and oversight on vendor risk management processes.
- Originated and implemented comprehensive third-party risk management framework, enhancing vendor oversight and compliance.
- Executed second line testing to validate first-line adherence to regulatory requirements and internal standards.
- Led implementation of centralized vendor management tool, streamlining processes and reducing assessment cycle time by 20%.
Assistant Vice President, Sr. Specialist, Vendor Risk Management
Fifth Third Bank
05.2016 - 11.2018
- Established first-line vendor oversight standards to ensure compliance and risk mitigation.
- Executed thorough vendor due diligence reviews, conducting Compliance, Information Security, and Privacy assessments.
- Developed management reports identifying key trends in consumer protection laws.
- Centralized compliance processes to enhance efficiency and strengthen third-party risk management framework.
Compliance Analyst, Sr., Community & Economic Development
Fifth Third Bank
10.2012 - 05.2016
- Executed comprehensive risk assessment and mitigation strategies, ensuring Bank adherence to Community Reinvestment Act (CRA).
- Advanced CRA performance metrics through development and implementation of innovative strategies.
- Performed extensive market analysis, maintaining rigorous data integrity for reliable CRA reporting.
- Produced detailed performance forecasts and succinct executive summaries to inform leadership decisions.
Education
B.A. - Paralegal Studies
College of Mount Saint Joseph
Cincinnati, OhioSkills
- Certified Vendor AI Analyst (CVAIA)
- Certified Regulatory Vendor Program Manager (CRVPM)
- Certified Third Party Risk Professional (CTPRP)
- Certified Regulatory Business Continuity Management Analyst (CRBCMA)
- TPRM program development
- Operational oversight
- Compliance
- Risk mitigation
- Team motivation
- Reporting insights
Timeline
Director/Lead, Third Party Risk and Compliance
USAA
06.2021 - 11.2025
Compliance Risk Manager Lead, Third Party Risk Management
USAA
06.2020 - 06.2021
Vendor Risk Management Specialist, Enterprise Risk Management
Bread Financial
11.2018 - 06.2020
Assistant Vice President, Sr. Specialist, Vendor Risk Management
Fifth Third Bank
05.2016 - 11.2018
Compliance Analyst, Sr., Community & Economic Development
Fifth Third Bank
10.2012 - 05.2016
B.A. - Paralegal Studies
College of Mount Saint Joseph
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