Nickole Nesby
Duquesne,PA
Summary
Dynamic leader with extensive nonprofit experience as Treasurer for Pittsburghers For Public Transit, adept in strategic planning and financial management. Successfully managed an $817K budget, enhancing volunteer engagement and driving organizational initiatives. Proficient in Intuit QuickBooks, fostering collaboration and communication to achieve impactful results.
Overview
19
19
years of professional experience
Work History
Board Member-Treasurer
Pittsburghers Fot Public Transit (PPT)
10.2019 - 10.2025
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Planned and managed $817K annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.
- Drove strategic planning efforts to align with company vision and long-term objectives.
- Prepared and presented reports to inform board on organizational progress and goals.
- Reviewed financial reports, budgets, and audit results to monitor the organization''s fiscal health.
- Researched potential local, regional, and national funders and assisted in relationship building.
- Facilitated significant increase in volunteer engagement by revamping volunteer recruitment process.
Mayor
City of Duquesne
01.2018 - 01.2023
- Managed the city budget effectively, ensuring fiscal responsibility and efficient allocation of resources creating surplus of $915K within four years.
- Used public gatherings, community events and direct relations to keep constituents happy and informed.
- Drafted legislation and amendments, wrote government policies and established budgets.
- Alerted constituents of government actions and programs by way of newsletters, personal appearances at town meetings and individual meetings.
- Managed time efficiently in order to complete all tasks within deadlines. the creation of a more inclusive city council, promoting diversity in representation and decision-making processes.
- Enhanced public safety through strategic partnerships with law enforcement agencies and community organizations.
- Championed initiatives to enhance city''s digital presence, promoting accessibility and transparency for residents.
Frontline Manager
United States Department of the Treasury
12.2014 - 12.2016
- Ranked 3rd in Pittsburgh Call site by increasing productivity by 48%.
- Managed a team of 15 Contact Service Representatives (CRS) tax professionals, enhancing productivity by 30% through effective training and development programs.
- Implemented a new compliance monitoring system that reduced taxpayers discrepancies by 50% within the first year.
- Collaborated with stakeholders to develop tax strategies that aligned with Internal Revenue Service objectives, resulting in a 15% increase in compliance accuracy.
- Reduced employee turnover rate through effective communication, training, and support initiatives.
Legislative Steward
National Treasury Employee Union, Local 34
11.2011 - 11.2014
- Demonstrated abilities in planning, organizing, directing, motivating, and evaluating the work of others.
- Informed members about political issues that affect their livelihoods and encouraged participation in political campaigns and legislative efforts to support labor-friendly candidates.
- Worked to build a strong and united workforce by fostering communication, cooperation, and a sense of collective identity among members.
- Resolved conflicts through mediation or by initiating formal grievances, depending on the situation.
- Lobbied congress on federal legislation.
- Addressed workplace issues, ranging from minor concerns to more serious grievances.
Contact Service Representative
United States Department of the Treasury
08.2006 - 11.2014
- Knowledgeable of principles, practices and procedures of the Internal Revenue Service.
- Knowledgeable of federal, state, county and local tax laws.
- Offered hands-on assistance to taxpayers, assessing needs, and maintaining current knowledge of Internal Revenue Manual (IRM).
- Maintained positive taxpayer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry taxpayers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
On the Job Instructor (OJI)
United States Department of the Treasury
10.2012 - 02.2013
- Oversaw employee performance, corrected problems, and increased efficiency to maintain Internal Revenue Service (IRS) productivity targets.
- Created employee schedules to align coverage with forecasted demands.
- Confirmed continual compliance with all applicable laws and regulations according to the Internal Revenue Manual (IRM).
- Established objectives to offer team members a clear roadmap to help members achieve overall personal goals.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
Education
Post-Graduate Certificate - Personal Development
Northcentral University
San Diego, CA05-2022
Associate of Science - Accounting
Community College of Allegheny County
Pittsburgh, PA05-2019
Organizational Leadership
Northcentral University
San Diego, CA05-2017
BBA - General Business
Northcentral University
San Diego, CA05-2016
Certificate - Accounting
Community College of Allegheny County
Pittsburgh, PA12-2013
Bachelor of Arts - Business Administration
Thiel College
Greenville, PA05-1992
Skills
- Organizational leadership
- Strategic planning
- Nonprofit experience
- Leadership experience
- Financial management
- Consulting
- Intuit quickbooks
- Microsoft
- Various Media Forums
Affiliations
- 412 Justice
- Toastmasters
- National Association for the Advancement of Colored People (NAACP), At Large Member
- Blacks In Government (BIG)
- Allegheny County Democratic Black Caucus, Vice-Chair
- Allegheny County Democratic Committeewoman, Duquesne 3-2
- Allegheny County Judge of Election
- Take Action Advocacy Group (TAAG), Founding Member
- Pittsburghers for Public Transit, Treasurer
- National Association of Negro Women
- National Treasury Employee Union (NTEU), Local 34
Timeline
Board Member-Treasurer
Pittsburghers Fot Public Transit (PPT)
10.2019 - 10.2025
Mayor
City of Duquesne
01.2018 - 01.2023
Frontline Manager
United States Department of the Treasury
12.2014 - 12.2016
On the Job Instructor (OJI)
United States Department of the Treasury
10.2012 - 02.2013
Legislative Steward
National Treasury Employee Union, Local 34
11.2011 - 11.2014
Contact Service Representative
United States Department of the Treasury
08.2006 - 11.2014
Post-Graduate Certificate - Personal Development
Northcentral University
Associate of Science - Accounting
Community College of Allegheny County
Organizational Leadership
Northcentral University
BBA - General Business
Northcentral University
Certificate - Accounting
Community College of Allegheny County
Bachelor of Arts - Business Administration
Thiel College