Nickolette Nelson

Designed and executed Daily Triage Report to monitor Psychiatry Triage Team's efficacy. Managed and executed EHR upgrades, interpreted policies and procedures, and provided feedback based on evidence-based guidelines. Collaborated with Operations Manager to modify company's Prior Authorization Policy and Procedure and updated workflows to achieve optimal outcomes.

Conducted comprehensive patient assessments in Correctional setting. Carefully monitored responses to treatment and documented progress to ensure optimal outcomes. Collecting samples such as blood and urine for testing was crucial to my role. Strong critical thinking and attention to detail were necessary when administering emergency first aid care and delivering medications. Maintained up-to-date medical records on Medication Administration Record (MAR), administered subcutaneous and intramuscular injections such as PPDs and insulin, and ordered all medications and clinic supplies.

As a healthcare professional, I evaluated high-risk patients, coordinated treatment plans, and maintained accurate and confidential health records. I advocated for patients' rights, values, and beliefs, prioritized nursing tasks, and accurately reported patient status to the care team. Throughout my work, I was committed to professionalism and excellence in patient care and communication with colleagues and superiors.

As a Certified MnChoices assessor, I completed detailed, accurate, and timely assessments and determined program eligibility. My role entailed determining and coordinating the appropriate level of care to meet individual patient needs. I developed patient care plans, conducted overall patient health assessments and evaluations, and actively participated in the family and patient planning processes. Additionally, I actively assisted with COVID-19 response efforts by completing case investigations and contact tracing. My contribution to the healthcare industry showcases my expertise and professionalism, which I believe can significantly benefit any organization.

I provided medication to patients through oral, IV, and intramuscular routes of administration while closely monitoring their reactions. I ensured clinical workstations and procedure rooms were stocked with essential supplies. I completed telephone triage in adherence to established guidelines and protocols using resources and an Electronic Health Record (EHR) system to ensure seamless delivery of healthcare services. In emergencies, I quickly responded while employing my expertise and level-headed approach to deliver optimal care, support, and life-saving interventions.

Actively participated and contributed to Quality Improvement Initiatives, demonstrating a commitment to optimizing care delivery. Meticulously evaluated medical charts against established quality requirements to maximize efficiency and enhance the overall quality of care. In collaboration with colleagues, shared evidence-based practice guidelines and educational materials to promote best practices. Effectively provided care and case management to complex pediatric clients.

Helped to ensure students' health needs were met, and that their safety was top priority in educational setting. Completed competency training for school personnel in Epi-Pen and allergic reaction emergency procedures. Collaborated with families, school personnel, and healthcare professionals to advocate for students' healthcare needs. Students with health concerns or injuries were assessed to determine necessary level of care. Also assisted in developing school safety plans targeting problem areas such as Type 1 Diabetes and Asthma.

As Clinical Coordinator, I formulated care plans and nursing diagnoses for patients with chronic medical conditions, participated in rotating on-call duties to address 24/7 patient care requirements, conducted patient assessments, monitored behaviors, and ensured compliance with regulations. I also oversaw the orientation, competency, and skills validation of unlicensed personnel. My work was carried out with a high degree of professionalism and attention to detail, with the ultimate goal of providing exceptional patient care.

Provided care to women during all stages of pregnancy, including before birth, during birth, and after birth. I prepared detailed reports for incoming nurses about specific patient care needs. During labor and delivery, assisted Physicians by providing necessary instruments and assisting with delivery of baby. Educated patients on proper care for their newborns and postpartum recovery. Provided care to pediatric patients and helped them feel more comfortable during routine vaccinations, check-ups, and minor procedures by providing information and support.

Created a comprehensive prenatal education program for expecting mothers and families. Duties included administering injections, vaccines, and medications to patients of all ages. Additionally, I assisted physicians in ambulatory care settings with various surgical procedures, ensured that every patient's data and medical history were up-to-date by updating their Electronic Health Record (EHR) at each visit, responsible for managing physician schedules, and delivered care to average of 25 patients daily.