Nickollas Infinger
Harleyville,SC
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Team Leader position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Walmart
11.2022 - 12.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Educated staff on organizational mission and goals to help employees achieve success.
- Created and managed project plans, timelines and budgets.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Operator Manager
Thorne HealthTech
06.2021 - 11.2022
- Performed inspections and routine maintenance on equipment.
- Worked outside in all weather conditions.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Provided on-the-job training to newly hired workers and team members.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Fed raw materials and components into semi-automated machines according to production needs.
- Efficiently read and interpreted blueprints.
- Assisted with equipment startups and machine installation tasks.
- Set up machines to start production cycles and controlled machine settings.
- Evaluated employee performance and provided feedback and training as needed.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Prepared and maintained production reports and personnel records.
Cashier
Rasing Canes
02.2021 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Set up new sales displays each week with fresh merchandise.
Education
No Degree - Computer And Information Sciences
Charleston Southern University
Charleston, SCHigh School Diploma -
North High School, North SC
North, SC05.2019
Skills
- Coaching
- Team Supervision
- Mentoring
- Documentation and Reporting
- Cash Handling
- Overtime Management
- Staff Training
- Problem-Solving
- People Management
- Safety Processes and Procedures
- Staff Education and Training
- Leading Team Meetings
- Account Management
- Safety
- Teamwork and Collaboration
- Risk Assessment
- Quality Assurance
- Resource Allocation
- Team Motivation
- Time Management
- Influencing Skills
- Active Listening
- Budget Management
- Relationship Building
- Team Building
- Project Planning
- Data Analysis
- Process Analysis
- Quantitative Skills
- Disaster Recovery Planning
- Project Restructuring
Certification
- Forklift License - 2 Year
Timeline
Team Leader
Walmart
11.2022 - 12.2023
Operator Manager
Thorne HealthTech
06.2021 - 11.2022
Cashier
Rasing Canes
02.2021 - 06.2021
No Degree - Computer And Information Sciences
Charleston Southern University
High School Diploma -
North High School, North SC
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