Nickoya Powell
Miami Gardens,Florida
Summary
Motivated, disciplined, committed, diligent Certified Pharmacy Technician looking to launch a successful career in this challenging and rewarding field.
Gained valuable experience in medication pharmacology, prescription processing, and pharmaceutical calculations through practical classroom instruction and extensive hands-on externships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Agent
5th Avenue
06.2023 - 01.2024
- Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
SERVER /Front Desk Receptionist
HARDROCK HOTEL AND CASINO
03.2021 - 04.2023
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Processed orders and sent to kitchen employees for preparation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Teacher's Assistant/After-School Tutor
SEADs EDUCATIONAL SERVICES
05.2018 - 08.2019
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
- Leveraged technology and visual aids to engage students and enhance learning.
- Reviewed computer science class material with students to support discovery of correct answers to problems.
- Served as an ongoing resource for both students and parents, providing guidance related to academic planning, study habits, test-preparation strategies, and more.
Education
Pharmacy Technician
Concorde Career College
Miramar05.2024
Nursing
Broward College
Fort Lauderdale, FLHigh School Diploma -
Charles W Flanagan High School
Pembroke Pines, FL06.2019
Skills
- Tech-Savvy
- Strategic planning and analysis
- Prescription Processing
- Customer Care
- Multitasking
- Problem-solving skills
Additional Information
Polaris- 2900 NW 60TH ST LAUDERDALE, FL 3309
- Participated in workshops and presentations related to projects to gain knowledge.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging
Certification
- Certified CPR (Cardiopulmonary Resuscitation) Certified - [09/2024]
Timeline
Front Desk Agent
5th Avenue
06.2023 - 01.2024
SERVER /Front Desk Receptionist
HARDROCK HOTEL AND CASINO
03.2021 - 04.2023
Teacher's Assistant/After-School Tutor
SEADs EDUCATIONAL SERVICES
05.2018 - 08.2019
Pharmacy Technician
Concorde Career College
Nursing
Broward College
High School Diploma -
Charles W Flanagan High School
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