Summary
Work History
Education
Skills
Timeline
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Nickoyan Whyte

Upper Darby,PA

Summary

Proven expertise in customer service and chemical handling, honed at Kristly Cleaning and Labs R Us. Excelled in enhancing guest satisfaction and maintaining high cleanliness standards, achieving optimized productivity. Skilled in computer proficiency and problem-solving, adept at improving front office operations and safety practices. Results-driven Professional that excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Work History

Housekeeping Aide

Kristly Cleaning
10.2024 - Current
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
  • Dusted and polished surfaces to achieve attractive shine.
  • Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.

Assistant Lead Front Office Receptionist

Labs R Us
10.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
  • Ensured a professional appearance of the front desk area through regular cleaning tasks and organization efforts.
  • Enhanced guest satisfaction by efficiently managing front office operations and providing exceptional customer service.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Completed all tasks in compliance with company policies and procedures.

Education

High School Diploma -

Maggotty High School
St. Elizabeth, Jamaica
06-2009

Skills

  • Customer Service
  • Problem-solving abilities
  • Computer Proficiency
  • Chemical Handling
  • Mopping and sweeping
  • Laundry expertise
  • Room Inspections
  • Organization skills
  • Customer/Client relations
  • Time Management
  • Telephone skills
  • Data Entry

Timeline

Housekeeping Aide

Kristly Cleaning
10.2024 - Current

Assistant Lead Front Office Receptionist

Labs R Us
10.2024 - Current

High School Diploma -

Maggotty High School
Nickoyan Whyte