Nickson Desrosiers
Boston,MA
Summary
With a robust background beginning in August 2005 as a Residential & Installation Technician in Boston, Massachusetts, and progressing to a Network Maintenance Technician by 2019, my journey reflects a strong commitment to growth and leadership. I have aspirations to further develop my skills and contributions to the team's success, while taking pride in my work. My goal is to advance and continue to lead collaboratively, aligning with a vision of sustained personal and professional development.
Overview
19
19
years of professional experience
Work History
Network Maintenance Tech
Comcast Cable
Boston, United States
08.2005 - Current
- Spearhead and support communication interruption repairs on a 24/7 basis
- Troubleshoot routine and emergent network issues through the distribution cable from the node to restore video services, high-speed data, and telephony
- Survey community networks to ensure service availability for increased potential customers
- Prevent cable damage and service interruption by using system prints and equipment to locate existing networks underground
- Splice Hard Line & Fiber Cables
- As leader I help facilitate upgrades with a team of 12 team members to increase network efficiency with minimal customer impact
- Troubleshoot, Diagnose, and Repair Equipment Malfunctions
- Install Digital Cable including HDTV, DVR, Digital, & VOIP Phone, with High-Speed Data Services
- While providing Customer Education
- Aerial Drop Installations of Coax Grades RG-11, RG-59 & RG-6; Residential Wiring of Coax Cable and CAT 3,5,6 Data & Voice Cabling
Education
High School Diploma -
Snowden International School
Boston, MAElectrical Certificate -
Wentworth Institute of Technology
Boston, MASkills
- Verbal Communication
- Network Administration
- Graph Description Language
- Command Line Interface
- Radio Frequency Signal Strength
- Accuracy Site diagnose Surveys
- Environmental Protection National Electrical
- Codes Performance Improvement Quality Control
- Microsoft Office
- Troubleshooting Affectively 120/240 Volts
- Nodes/actives Installation
- Problem Solving
- Cable/Fiber Splicing
- Monitoring Network Performance
Timeline
Network Maintenance Tech
Comcast Cable
08.2005 - Current
High School Diploma -
Snowden International School
Electrical Certificate -
Wentworth Institute of Technology
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