Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicky Atkin

Syracuse

Summary

Certified Human Resources Professional with more than 15 years of experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Kaddas Enterprises
10.2022 - Current
  • Provide comprehensive HR support to 60+ employees across manufacturing, office, and leadership functions.
  • Lead and develop a two-person HR team, including an HR Assistant and Safety/Training Coordinator.
  • Motivated employees through special events and incentive programs.
  • Guide operational leadership on HR strategy, performance management, and team development.
  • Directed the transition to the Paycor HRIS, including configuration, testing, implementation, and staff training.
  • Conduct internal investigations, address employee relations issues, and ensure timely resolution.
  • Manage compensation reviews and performance evaluations in alignment with business goals.
  • Benefits administration, including renewals and broker coordination.
  • Administer FMLA, ADA, and disability leave programs with full compliance tracking.
  • Champion a continuous learning culture through targeted training initiatives.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.

Human Resources Manager

Whipple Service Champions
05.2022 - 10.2022
  • Manage HR department including 2 direct reports
  • Provide support for 170+ service technicians and office associates.
  • Develop process and actively manage new HRIS system implementation (BambooHR to ADP Workforce Now)
  • Manage all Workers Compensation claims
  • Develop a risk and safety committee and training program
  • Investigate all claims or complaints by employees
  • Benefit enrollment and administration management
  • Develop and administer new Onboarding process for entire organization
  • Manage, track and administer all FMLA and STD claims

Human Resources Administrator / Manager

Utility Trailer
07.2020 - 05.2022
  • Provided full-spectrum HR support to 70+ warehouse and administrative support staff, ensuring consistent application of policies and practices.
  • Managed employee relations cases and conducted sensitive conversations with professionalism and discretion.
  • Guided new supervisors through leadership development, coaching them on performance management and team dynamics.
  • Led internal investigations and resolved personnel matters in accordance with company policy and legal standards.
  • Planned and executed employee engagement initiatives and morale-boosting events.
  • Partnered with management and corporate leadership to develop and implement HR policies and organizational procedures.
  • Recruited new hires and managed onboarding, including orientation and benefits enrollment.
  • Utilized Ultipro/UKG Pro daily for employee records, reporting, and HRIS administration.
  • Acted as safety liaison for the warehouse; established and facilitated a formal safety committee.
  • Maintained compliant and organized HR records, ensuring legal adherence and data accuracy.
  • Collaborated with executive leaders to align HR practices with strategic business objectives.
  • Built a positive workplace culture through a structured and responsive employee relations strategy.

Human Resources Business Partner

Exeter Finance
09.2018 - 05.2020
  • Managed HR operations for over 300 call center employees and supported more than 80 remote sales associates, ensuring seamless integration of in-office and remote workforce needs.
  • Led employee relations initiatives, addressing sensitive issues and delivering coaching to enhance performance and engagement across all employee levels.
  • Oversaw quarterly performance reviews impacting both leadership and front-line staff.
  • Managed complex employee relations issues to promote a healthy workplace culture.
  • Conducted leadership assessments to facilitate career development within the management team, providing data-driven insights to the Senior Vice President of Operations.
  • Collaborated with the marketing team to organize employee events, boosting engagement and satisfaction through targeted initiatives.
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Served as the on-site HR consultant, offering expertise in employee relations, benefits, training, recruitment, and HRIS, ensuring comprehensive HR support across business units.
  • Advised management on best practices for handling conduct, performance, attendance, and conflict resolution, ensuring compliance with labor laws and organizational policies.

Human Resources Generalist

Cookietree Bakeries
12.2016 - 09.2018
  • Oversaw over 100 employees regarding human resource related issues including recruiting, on-boarding, and benefit enrollments as well as managed all FMLA, short-term and long-term disability and ADA related cases.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Handled new-hire orientation and recruiting tasks for best-in-class talent identification.
  • Administered benefits programs effectively, ensuring accurate and timely enrollment.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Maintained employee-related databases,

Education

Master of Science - Human Resource Management

Capella University
01.2024

Bachelor of Science - Business Administration with emphasis on Human Resource Management

University of Phoenix
01.2012

Skills

  • Leadership enhancement programs
  • Talent acquisition
  • Strategic analytics for organizations
  • Progressive discipline implementation
  • Clear and concise communication skills
  • Safety training development
  • Employee engagement strategies
  • Benefits and compensation management
  • Compliance and risk management
  • Payroll administration
  • Workforce planning
  • Organizational development
  • Compensation and succession planning
  • Human Resource leadership

Certification

  • SHRM-CP - SHRM Certified Professional

Timeline

Human Resources Manager

Kaddas Enterprises
10.2022 - Current

Human Resources Manager

Whipple Service Champions
05.2022 - 10.2022

Human Resources Administrator / Manager

Utility Trailer
07.2020 - 05.2022

Human Resources Business Partner

Exeter Finance
09.2018 - 05.2020

Human Resources Generalist

Cookietree Bakeries
12.2016 - 09.2018

Master of Science - Human Resource Management

Capella University

Bachelor of Science - Business Administration with emphasis on Human Resource Management

University of Phoenix

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Nicky Atkin