Nicky Behler
Pasadena
Summary
Detail-oriented and flexible professional with 15 years of expertise in customer service, marketing, and project coordination, distinguished by strong problem-solving capabilities and a commitment to optimizing team performance.
Overview
16
16
years of professional experience
Work History
Email Marketing Coordinator
Armed Forces Gear
Millersville, USA
07.2009 - Current
- Execute email marketing strategies that drive measurable results, including a 20% increase in customer engagement.
- Implement automated workflows to reduce manual efforts by 40% and improve efficiency.
- Analyze campaign performance data and customer feedback to optimize future marketing efforts.
- Monitor email and digital marketing metrics, delivering detailed reports on success rates against established goals.
- Manage production of weekly newsletters, including writing copy, selecting images, and scheduling delivery.
- Promote products and services consistent with brand identity and messaging to strengthen awareness.
- Develop and maintain relationships with third-party vendors, negotiating cost-effective pricing and solutions.
- Track budgets and timelines, ensuring projects remain on task and aligned with company objectives.
- Cultivate strong business partnerships to support cross-team collaboration and external stakeholder engagement.
- Recommend process and policy improvements to enhance marketing strategies and overall effectiveness.
Education
B.A. - Sociology
University of Maryland-Baltimore County
Baltimore, MDSkills
- Office suite proficiency
- Strategic marketing analysis
- Time management
- Effective communication
- Customer engagement
- Scheduling and calendar coordination
- Client relations
- Project management
- Marketing automation
- Email marketing
- Brand messaging
Timeline
Email Marketing Coordinator
Armed Forces Gear
07.2009 - Current
B.A. - Sociology
University of Maryland-Baltimore County
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