NIcholas Dortone
Springfield,PA
Summary
Enthusiastic individual with a keen interest in pursuing a career in tech sales. Experienced in using Microsoft and mac related services and eager to further develop skills in sales and customer relationship management. Strong communication skills and a passion for technology, with a desire to leverage these qualities to excel in a tech sales or tech role
Overview
6
6
years of professional experience
Work History
Wrestling Coach
ETR Middle School
2021.11 - Current
- Improved team performance by developing and implementing customized training programs for individual wrestlers.
- Established a safe and supportive environment for athletes, fostering personal growth and development both on and off the mat.
- Developed effective communication protocols among athletes, coaches, and parents, promoting transparency.
- Managed logistics for away matches and tournaments, ensuring smooth transportation and accommodations for team members.
- Strengthened 30 athletes conditioning by incorporating strength training exercises, improving overall physical fitness levels.
Sous Chef
Saxers Pub
2021.06 - Current
- Enhanced overall restaurant efficiency by streamlining operations and implementing effective time management strategies.
- Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Acted as head chef when required to maintain continuity of service and quality.
Bartender
PJ Bartneding
2020.06 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Educated customers on drink options, making personalized recommendations based on preferences.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Cook
Delco Steaks
2020.03 - 2021.05
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Line Cook
Dairy Cottage
2018.09 - 2020.04
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Wrestling Coach
Springton Lake
2018.11 - 2020.03
- Improved team performance by developing and implementing customized training programs for individual wrestlers.
- Established a safe and supportive environment for athletes, fostering personal growth and development both on and off the mat.
- Collaborated with school administrators to promote the wrestling program, resulting in increased student participation and interest.
Education
Associate in Computer Science - Help Desk And Technical Support
Delaware County Community College
Media, PA05.2024
Skills
- Microsoft office
- Typing
- Problem Solving,
- Attention to Detail
- Adaptability
- Teamwork
- Stress management
- Creativity
Timeline
Wrestling Coach
ETR Middle School
2021.11 - Current
Sous Chef
Saxers Pub
2021.06 - Current
Bartender
PJ Bartneding
2020.06 - Current
Cook
Delco Steaks
2020.03 - 2021.05
Wrestling Coach
Springton Lake
2018.11 - 2020.03
Line Cook
Dairy Cottage
2018.09 - 2020.04
Associate in Computer Science - Help Desk And Technical Support
Delaware County Community College
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