Nicolas Jackson
South Orange
Summary
Diligent and thorough Shipping and Receiving Clerk with background in Customer Service and Cash Handling, dedicated to ensuring customer satisfaction. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors.
Overview
10
10
years of professional experience
Work History
Shipping Specialist
Ink Genie
05.2022 - Current
- Manage Day to Day organization of shipping supplies.
- Created invoices and packing slips for shipment.
- Monitored inventory levels of warehouse supplies needed for shipping operations.
- Received feedback from customers regarding their experience with our shipping services.
- Processed orders using automated systems, including tracking numbers, delivery dates and other information.
- Assist with Customer Service responsibilities.
- Leads shipping team to accomplish daily goals.
Inventory Associate
OTTNOT
West Caldwell
09.2021 - 05.2022
- Investigated discrepancies between physical count and computer system records.
- Maintained cleanliness and organization of warehouse stockrooms.
- Processed customer orders according to established guidelines and timelines.
- Coordinated shipping activities with carriers to ensure timely deliveries.
Customer Service Representative
ShopRite
03.2017 - 04.2021
- Managed Cash Room and daily bookkeeping responsibilities (counting money and tending to store finances).
- Assisted customers daily with questions and concerns.
- Opened store and ran customer service desk while tending to bookkeeping duties.
- Preformed basic front desk/consumer service duties
- Provided exceptional customer service to ensure customer satisfaction.
- Developed positive relationships with customers through friendly interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
Cashier
ShopRite
10.2015 - 03.2017
- Cashiering
Education
High School Diploma -
Columbia High School
01.2014
Skills
- Scheduling
- Calendaring
- Pressure Situations
- Confidentiality
- Skill Development
- Operations
- Order Management
- Shipping and receiving
- Cash handling
- Data entry
- Problem solving
- Attention to detail
- Performance monitoring
Timeline
Shipping Specialist
Ink Genie
05.2022 - Current
Inventory Associate
OTTNOT
09.2021 - 05.2022
Customer Service Representative
ShopRite
03.2017 - 04.2021
Cashier
ShopRite
10.2015 - 03.2017
High School Diploma -
Columbia High School
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