Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicky Roberson

Nicky Roberson

Orange Park,FL

Summary

Motivated teamwork-oriented and responsible. Food service worker/Manager with a background in fast food plastic container handling, customer service and delivery driver. Experienced in accurately taking and relaying customer orders, ensuring customer satisfaction, and helping to sustain customer retention and loyalty. Success in work within collaboration environment to drive business and sales goals with the ability with leadership to optimize workflow and operations.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Supervisor Phlebotomist

Octapharma Plasma
09.2019 - Current
  • Ensuring successful phlebotomy, supervising a group of phlebotomists of 5 or more, drawing and collecting blood samples, providing correct supplies by using FIFO system, and enforcing company SOP to both employees and donors.

Delivery Driver

NFC Logistics
03.2019 - Current
  • Deliver packages at the front door
  • Scan to ensure you're at the right location
  • Route range from 156-208 stops
  • Deliver 19 stops an hour.

Package Handler

Letica Corporation
02.2018 - 02.2019
  • Works safely, follows organization safety rules and regulations, assists supervisors and managers in maintaining a safe and healthy work environment, and ensures proper handling of products.

Delivery Driver

Pizza Hut
08.2015 - 02.2019
  • Deliver fresh hot food while delivering excellent customer service and promoting restaurant's brand and image
  • Prepare orders, deliver pizza and bottled drinks, and promptly report complaints to management.

Customer Service Representative

Pizza Hut
08.2015 - 02.2019
  • Accurately input customer orders, processed payments, answered inquiries, and helped resolve customer issues.

Manager

Steak N Shake
04.2001 - 07.2015
  • Checked outlets for proper set-up and cleanliness, ensured guest satisfaction, resolved complaints, counted inventory, and made bank deposits.

Education

High School Diploma -

Monroe High School
Albany, GA

Skills

  • Restaurant operations
  • Restaurant Manager
  • Customer service
  • Inventory Management
  • Package handler plastic
  • Cash handling
  • Team collaboration
  • Delivery driver
  • Senior Phlebotomist
  • Supervisor

Certification

Clinical Medical Assistant / Phlebotomist

Timeline

Supervisor Phlebotomist

Octapharma Plasma
09.2019 - Current

Delivery Driver

NFC Logistics
03.2019 - Current

Package Handler

Letica Corporation
02.2018 - 02.2019

Delivery Driver

Pizza Hut
08.2015 - 02.2019

Customer Service Representative

Pizza Hut
08.2015 - 02.2019

Manager

Steak N Shake
04.2001 - 07.2015

High School Diploma -

Monroe High School

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Nicky Roberson