Nicky Schapekahm
New Berlin
Summary
Dynamic billing specialist with extensive experience at DeLuca and Tobin, and ITG (currently) excelling in invoice creation and spreadsheet management. Proven track record of enhancing billing processes and ensuring regulatory compliance. Highly organized and adept at customer service, consistently streamlining operations to support project managers and drive efficiency.
Overview
22
22
years of professional experience
Work History
Billing Specialist
Integrated Tech Service
Oak Creek
02.2023 - Current
- Enter billing for all customers
- Verify that prints and permits are accurate
- Create invoices for customers and vendors
- Follow up with customers when billing is not submitted
- Follow up with vendor when purchase orders are not issued / correct
- Create spreadsheets to keep track of all jobs, invoices and customers
- Create and build jobs in system to keep track of revenue and weekly billing
Office Manager
DeLuca and Tobin
Waukesha
04.2011 - 02.2023
- Submit billing for all customers, vendors and employees
- Create invoices and approve sub contractor paperwork / invoices
- Create multiple spreadsheets to keep track of all contracts and jobs
- Weekly follow up with vendors to stay on top of billing
- Reviewed and submitted prints, permits for jobs
- Customer Service - answered and yielded phone calls
- Worked closely with project managers and supervisors to run a smooth and organized office space
- 1 of 2 office managers that ran 5 different cable contracts at same time. Kept up with all billing, different systems/processes and was very well organized
Office Assistant
MasTec
Oak Creek
06.2003 - 02.2008
- Created dailies for employees to submit billing
- Submitted billing for all employees
- Created invoices for employees / sub contractors
- Created spreadsheets to keep track of all employees, jobs, billing codes
- Very well organized and put processes in place to keep things running smoothly
Education
Associate of Applied Science - Social Services
MATC
Milwaukee, WI06-2006
Skills
- Billing processing
- Invoice creation
- Data entry
- Spreadsheet management
- Regulatory compliance
- Customer service
- Organized
- Well versed in all Microsoft programs
References
References available upon request.
Timeline
Billing Specialist
Integrated Tech Service
02.2023 - Current
Office Manager
DeLuca and Tobin
04.2011 - 02.2023
Office Assistant
MasTec
06.2003 - 02.2008
Associate of Applied Science - Social Services
MATC
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