Nicky Stockman

• Check-in/out for 6 doctors for a very fast paced cardiologist office
• Daily tasks are answering high volume calls through a 7 line phone, scheduling patient appointments and transferring calls to various departments
• Naming/filing online faxes, faxing out medical records through RightFax, check in-boxes daily for emails from providers and colleagues to schedule procedures, office visits, etc
• Send provider orders daily through Leading Reach to facilities such as St David's Medical Center and ARA for imaging, various procedures and heart monitor approvals
• Check and maintain provider schedules for errors and always making sure their schedule is full daily
• Utilize Webex internal messaging system to monitor and send messages daily to workmates and office manager
• Schedule appointments using EPIC software
• Perform data entry of patient information into electronic health records system
• Verify Insurances and collect payments
• Balance drawer at end of day

• Scheduled patient appointments for two doctors in a lucrative environment
• Verified insurances and collected payments at check-in/check-out
• Entered patient demographics
• Organized incoming faxes and attached to files for the doctors to review
• Set up patient appointments from referral requests sent from other doctors' offices
• Responded to medical record requests from both patient and doctors
• Prepped patient charts/ verified all insurances for next day appointments
• Took on any additional necessary tasks and worked closely as a team player with the main objective of prospering the practice and getting the task at hand done in a timely and efficient manner

• Schedule pet appointments and surgical procedures, check in/out clients and their pets, file paperwork and enter client demographics into computer, scan all important paperwork into pdf format, handle three-line phone while multi-tasking; email, fax and refer patients to other clinics and emergency veterinary hospitals at the Dr's request

• Scheduled appointments, managed patient payment and front office
• Data entry

• Managed store employees, took in merchandise, created and set up floor displays, data entry, customer service and customer resolutions

• Scheduled patients for 8 clinical doctors in an Internal Medicine and Endocrinology office
• Front desk receptionist, patient checkout

• Certified chiropractic assistant, front office duties, patient check-in/check-out, collected payments, therapies, X-ray tech

• Handled customer currency transactions

• Took inbound customer orders
• Customer service specialist

Maintained two departments. Put out inventory, and helped customers and supervisors where needed.

Worked in both the shoe and lingerie departments. I created displays for new products, helped customers with their shopping needs, and maintained and stocked items in my areas. Cashiering experience.

Welcomed patrons to the restaurant, sat them, and brought them their drinks, chips, and salsa to their table. Helped the wait staff when needed. I took orders when needed.

Brought customer orders to their vehicles, as well as performed money transactions.

Bagged groceries for customers and helped disabled and blind customers shop for their items. Gathered carts outside, and brought them back to their designated spots for customers.