Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Niclas Reichenberger

Peoria,AZ

Summary


Skilled hospitality professional adept at managing banquet operations and ensuring seamless event execution. Strong focus on team collaboration, adaptability, and delivering results. Expertise in coordinating staff, overseeing event setups, and maintaining high standards of service. Renowned for reliability and effective communication, ensuring client satisfaction and successful events.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Banquet Captain

Hilton Phoenix Resort @ the Peak
Phoenix, AZ
02.2015 - Current
  • Motivate team to make best memory's for each other as well as guest.
  • Conducted pre-shift meetings, provided orientation, and distributed assignments
  • Conducted post-event follow-ups and gathered client feedback which helped refine operational procedures based on valuable insights..

Banquet Captain

Bonita Golf Club
08.2010 - 01.2015
  • Manage and direct banquet staff, delegating duties. Insuring proper breaks, facilitate training.
  • Hold minute meetings and insuring proper appearance and uniforms, address concerns.
  • Communicate with client, processing event charge and inventory of all supplies.
  • Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.

Banquet Server

Giuseppe Fine Catering
08.2010 - 11.2013
  • Expeditor/Food Runner at Caroline’s Café by Giuseppe and Giuseppe’s Sculpture Court Café
  • Assembled and delivered banquet sets for Giuseppe’s Catering Warehouse.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.

Banquet Server

Torry Pines Hilton
09.2007 - 08.2010
  • Set up of all banquet aspects, tables chairs, table centers, flat wear, napkin folds.
  • Served all types of events, plated meals, buffets, butler pass and cocktail.

Ballroom Supervisor

Squaw Peak Hilton
03.2001 - 09.2007
  • Worked with and supervised banquet servers, houseman, stewards, and bartenders.
  • Trained and evaluated team members on performance.

Education

National Academy of Sports Medicine
06.2011

Culinary Arts, Facility Management and Food Service

Grossmont Community College
La Mesa, CA
09.2010

Diploma - undefined

North Canyon High School
Phoenix, AZ
12.2002

Skills

  • MS Office, Word, Excel, Power Point, POS, IBS, Delphi, Aloha
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Certification

  • ServSafe Certificate #6926947
  • Title 4 Certificate #AZB-ON-01227491
  • Food Handlers #AZ-FH-00002855542
  • CPR, AED & First Aid
  • Certified Personal Trainer

Timeline

Banquet Captain

Hilton Phoenix Resort @ the Peak
02.2015 - Current

Banquet Captain

Bonita Golf Club
08.2010 - 01.2015

Banquet Server

Giuseppe Fine Catering
08.2010 - 11.2013

Banquet Server

Torry Pines Hilton
09.2007 - 08.2010

Ballroom Supervisor

Squaw Peak Hilton
03.2001 - 09.2007

Culinary Arts, Facility Management and Food Service

Grossmont Community College

Diploma - undefined

North Canyon High School

National Academy of Sports Medicine

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Niclas Reichenberger