Nicloas Piluso

• Maintained cleanliness of work sites, parking spaces, and guest services stations.
• Built positive customer rapport for courteous, friendly and professional service.
• Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
• Answered guest's questions about property amenities and services.
• Maneuvered vehicles into designated areas to maximize parking capacity.
• Provided punctual, polite valet services to uphold professional standards.
• Located and retrieved vehicles quickly to minimize customer wait times.
• Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
• Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.
• Resolved customer complaints through calm, constructive communication.
• Issued and collected claim tickets and processed valet parking fees.
• Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
• Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
• Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.
• Logged and documented parked vehicle details for accurate records.
• Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
• Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

• Followed supervisor instructions to complete tasks on time.
• Cleaned and organized kitchen stations to promote team efficiency.
• Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
• Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
• Delivered Pizza

Assist State Representative's while they are in legislative session. My work tenure was short due to Covid and the restrictions.