Nicholas Reyes
Northridge,CA
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing the highest level of service to customers and creating a pleasant work environment for staff. I am also a hard worker, with experience in large-scale high-end craft cocktail establishments/events. I am Committed to upholding the highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager/Bartender
West Valley Hospitality Inc
10.2020 - Current
- Running/opening the bar (Solo at times) - Kept the bar area safe, clean, and well-stocked throughout each working shift
- Served bar and restaurant patrons ordered drinks, & foods, including beer, wine, liquors, and mixed beverages
- Rang up customers on the POS system and the accompanying credit card reader.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Realtor
Rodeo Realty
05.2018 - 07.2020
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Developing marketing plans for listings through fliers, knocking, cold calling, or any form of advertisement used to drive traffic
- Wrote contracts to outline sales and purchases of properties, such as real estate documents, agreements, and records with proper state agencies.
- Advised and informed prospective clients on current market activities and conditions.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Marketing Director/Project Coordinator
Hanks Construction
05.2014 - 02.2018
- Strategize with all levels of staff to determine business-to-consumer marketing needs
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Implement new forms of marketing to attract potential business
- Internet, phone, and in person tactical marketing
- Utilizing marketing and proper planning to increase company overall visibility, and clientele
- Implementing strategies which give direction to the future growth of the companies values.
- Planned and executed internal and external marketing events.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
Regional Sales Manager
Technocel
10.2012 - 04.2014
- Developed and maintained positive relationships with clients in assigned sales territories.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Promote new products utilizing sales strategies
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Marketing Manager
Automotive Sales and Repair Services
09.2011 - 08.2012
- Worked directly with the owners of the company, basically my own boss, I would use my experience in the SEO industry to bring more clientele to the business
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Create online website presence in organic ranking through SEO methods to bring more clientele
- Manage multiple geo-targeted PPC advertising campaigns
- Manage company blog, as well as submission to blog sites, managing press releases, and submissions
- Integrate unique SEO friendly content to website, and increase rankings organically
- Manage social media networks such as facebook, twitter, linkedin, google+ etc
- Manage and maintain local listings, as well as business submissions to company directories.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Office Manager
E-Consulting Network
03.2010 - 05.2011
- I was the go-to guy for all the departments when people have general questions
- Other tasks include keyword report running, analyzing analytics data, sending rev
- Management/Overseeing IT, Support, Sales, and Overseas Departments, making sure the company is running smoothly and everything is operating as it should
- Handling majority of customer service issues, varying from emails, to phone calls, as well as billing issues, and FTP credentials
- Analyzing client data to determine changes needing to be made to improve SEO rankings.
Direct Internet Marketing Manager
Waste Solution Inc. & Best Choice Remodeling Inc
03.2008 - 11.2009
- Tracking Internet Revenue, Marketing Planning, Internet Advertising, Writing Proposals, and Problem Solving
- Created and managed social media campaigns to increase brand engagement.
- Conducted market research to identify new opportunities and target markets.
- I controlled all of the internet sales, payment plans, scheduling drops, pricing, advertising, as well as following up with customers, and creating new forms of advertising
- Manage online advertisements on a daily basis, daily adjustments to our advertising
Education
Associate of Arts - Business Administration And Management
Los Angeles Pierce College
Los Angeles, CA05.2010
High School Diploma -
Grover Cleveland Magnet Highschool
Reseda, CA06.2005
Skills
- Strategic Partnership
- Business Needs Analysis
- Corporate Communications
- Market and Competitive Analysis
- Revenue Generation
- Residential Real Estate Development
- Negotiation
- Financial Planning
- Complex Problem-Solving
- Product Management and Branding
- Business Planning
- Social Media Strategy
Certification
Internet Marketing Marketing Video Production Market Trends Marketing Research
Consumer Marketing Marketing Strategy Business Management Advertising Search Engine Optimization, Real Estate License
Home Improvement Sales License
Languages
English
Spanish
Timeline
Manager/Bartender
West Valley Hospitality Inc
10.2020 - Current
Realtor
Rodeo Realty
05.2018 - 07.2020
Marketing Director/Project Coordinator
Hanks Construction
05.2014 - 02.2018
Regional Sales Manager
Technocel
10.2012 - 04.2014
Marketing Manager
Automotive Sales and Repair Services
09.2011 - 08.2012
Office Manager
E-Consulting Network
03.2010 - 05.2011
Direct Internet Marketing Manager
Waste Solution Inc. & Best Choice Remodeling Inc
03.2008 - 11.2009
Associate of Arts - Business Administration And Management
Los Angeles Pierce College
High School Diploma -
Grover Cleveland Magnet Highschool
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