Nicolle Lopez
Norridge,IL
Summary
Resourceful professional in the field of criminal justice and rehabilitation, known for high productivity levels and efficiency in completing tasks. Possess key specialized skills including case management, risk assessment, and development of individualized treatment plans. Excel in communication, empathy, and problem-solving which are pivotal for success in navigating complex cases and fostering positive outcomes.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Probation Officer
Cook County Circuit Court
Chicago, Illinois
01.2020 - Current
- Conducted comprehensive assessments of probationers to develop tailored supervision plans, enhancing compliance and community safety.
- Collaborated with law enforcement and community resources to facilitate successful rehabilitation, reducing recidivism rates among assigned cases.
- Led educational workshops for probationers focused on life skills and job readiness, promoting personal growth and self-sufficiency.
- Prepared detailed reports on probationer behavior and compliance for court reviews, contributing to informed decision-making by judges.
- Developed case management plans for offenders, including referrals to community resources and services.
- Monitored offenders' activities regarding fulfillment of court ordered requirements.
- Provided guidance and support to probationers on issues related to substance abuse, mental health, education, and job training.
- Assessed risk levels for each offender by evaluating factors such as prior criminal history and personal characteristics.
- Conducted home visits to assess living conditions and verify employment status of clients.
- Implemented electronic monitoring systems, including GPS and alcohol monitoring devices, to track probationer compliance.
Auxiliary Police Officer
Rosemont Public Safety Department
Rosemont, Illinois
05.2014 - Current
- Conducted regular patrols and inspections to ensure public safety, contributing to a secure community environment
- traffic control
- Assisted in training new officers on safety protocols and operational procedures, enhancing team performance and cohesion.
- Provided crowd control at public events.
- Protected government buildings, monuments, and other properties.
Banquet Server
Hyatt regency ohare
Rosemont, IL
05.2008 - Current
- Delivered exceptional dining experiences by efficiently serving food and beverages to guests at large-scale events.
- Based on the role of Banquet Server at Hyatt Regency O'Hare and considering the extensive experience of 18 years, here are eight resume experience statements:
- Collaborated with kitchen staff to ensure timely and accurate plate service, enhancing overall event flow.
- Maintained high standards of cleanliness and organization in dining areas, contributing to a welcoming atmosphere for guests.
- Assisted in the setup and breakdown of banquet facilities, ensuring seamless transitions between events.
- Greeted guests upon arrival and provided assistance throughout the event.
- Set up stations for serving meals according to established guidelines.
- Trained and mentored new staff on service protocols and customer interaction, improving team performance and guest satisfaction.
- Built strong relationships with clients, resulting in repeat business and positive referrals for future events.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Education
Bachelor of Arts -
Governors State University
Park Forest, IL 08.2010 - 05.2012
Associate of Science -
Triton College
River Grove, IL 01.2007 - 05.2010
Skills
- Risk assessment
- Case management
- Probation supervision
- Community resource collaboration
- Compliance monitoring
- Report writing
- Electronic monitoring
- Traffic control
- Public safety inspections
- Crowd control
- Corrections experience
- Field experience
- FLUENT IN SPANISH
- Firearm basic training
- First aid training
- Customer service
- Event coordination
- Banquet setup
- Food handling and sanitation
- Proper food handling
- Food handlers license and alcohol servers certification
- Decision-making
- Cash handling proficiency
- Dining customer service
- Lifting and carrying
- Adaptive problem solving
Languages
Spanish
Native/ Bilingual
Timeline
Probation Officer
Cook County Circuit Court
01.2020 - Current
Auxiliary Police Officer
Rosemont Public Safety Department
05.2014 - Current
Bachelor of Arts -
Governors State University
08.2010 - 05.2012
Banquet Server
Hyatt regency ohare
05.2008 - Current
Associate of Science -
Triton College
01.2007 - 05.2010