Nico Ornelas
Danville,CA
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at Quest Events. Expert in power tool operation and excels in time management, ensuring projects exceed client expectations. Achieved significant improvements in efficiency and safety, embodying a positive attitude and attention to detail in every task.
Overview
2
2
years of professional experience
Work History
Event Installer
Quest Events
06.2022 - 09.2022
- Inspected installations to check for functionality and maintain customer satisfaction.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Calculated materials and time needed for each job.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Cook's Assistant
Norm's Place
08.2021 - 01.2022
- Worked with chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared food orders to support waitstaff and other team members.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Placed orders to restock items before supplies ran out.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Delivery Driver
DoorDash
05.2020 - 09.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
Communication
University of California, Santa Barbara
Santa Barbara, CA06.2024
High School Diploma -
Monte Vista High School
Danville, CA06.2020
Skills
Attention to Detail
Time Management
Positive Attitude
Power Tool Operation
Customer Service
Customer Satisfaction
Customer Relations
Troubleshooting and testing
Timeline
Event Installer
Quest Events
06.2022 - 09.2022
Cook's Assistant
Norm's Place
08.2021 - 01.2022
Delivery Driver
DoorDash
05.2020 - 09.2020
Communication
University of California, Santa Barbara
High School Diploma -
Monte Vista High School
Similar Profiles
Brando BizzarroBrando Bizzarro
Lead Installer at Quest EventsLead Installer at Quest Events
Brian HattonBrian Hatton
Lead / Driver at Quest EventsLead / Driver at Quest Events
Aryan KumarAryan Kumar
Wedding Events at Panchasheel Events,Dream Weavers Events,Limeli8 Events & Entertainment,Ekaya Events,E9 EventsWedding Events at Panchasheel Events,Dream Weavers Events,Limeli8 Events & Entertainment,Ekaya Events,E9 Events
Harrison LawHarrison Law
Umpire at Tassajara Valley Little LeagueUmpire at Tassajara Valley Little League
Caleb ChangCaleb Chang
Research Intern at UCI x GATI Paid Research Internship – University of California, IrvineResearch Intern at UCI x GATI Paid Research Internship – University of California, Irvine