Nico Rosa
Tampa,FL
Summary
Enthusiastic, results-oriented, and problem solver Senior Account Executive with 6+ years of proven B2B and B2C sales experience, along with unmatched customer service skills. Exceptional in developing relationships with customers and recommending solutions that improve production. Highly experienced inbound and outbound phone skills. Skilled in generating new leads through various strategies and consistently exceeding sales revenue targets. Strong customer service, communication, and negotiation skills combined with a strategic mindset and innovative thinking. Proud of leading and mentoring successful sales teams, entering new markets for revenue growth.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Rebuilt Offers, LLC
09.2024 - 12.2024
- Managed approximately 30-45 outbound/inbound calls per day.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Cultivated strong relationships with customers to maintain and improve levels of customer service.
- Generated reports on purchasing activities to support management decisions.
- Completed monthly profit and loss performance reports.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
- Described product and service details to customers to provide information on benefits and advantages.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered prompt service to prioritize customer needs.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Answered customers' questions regarding products, prices, and availability.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Used CRM software to maintain detailed contact logs and account records.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Negotiated prices, terms of sales and service agreements.
- Kept detailed records of daily activities through online customer database.
- Stayed current on company offerings and industry trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Acquisitions Manager
Home Equity Solutions
06.2024 - 08.2024
- Analyzed market trends and conducted financial modeling to evaluate the feasibility and profitability of potential acquisitions
- Managed 50-60 outbound calls daily
- Conducted market research and analysis to determine the value and potential profitability of wholesale properties
- Negotiated purchase and sale agreements with sellers and buyers to facilitate wholesale real estate transactions
- Coordinated due diligence activities, including property inspections, title searches, and financing arrangements, to ensure smooth and successful closings
- Implemented marketing strategies to promote wholesale properties and attract potential buyers and investors
- Documented acquisition valuations and earnings accretion and dilution models for public and private companies.
Senior Account Executive
Kushnir Capital Inc
04.2024 - 06.2024
- Successfully sourced and closed merchant cash advance deals with small businesses, exceeding monthly sales targets by 20%.
- Analyzed and assessed financial statements, credit history, and business performance to determine eligibility for merchant cash advance funding.
- Developed and maintained relationships with a portfolio of merchants, providing ongoing support and guidance throughout the funding process.
- Collaborated with underwriting and risk management teams to ensure compliance with regulations and minimize default rates on merchant cash advance products.
- Managed portfolio of merchant cash advance accounts to ensure timely payments and maximize return on investment
- Established strong relationships with business owners and partners to facilitate seamless funding processes
- Analyzed financial statements and credit reports to assess risk and determine appropriate funding amounts for clients
Senior Account Executive
Gulf Coast Capital
11.2023 - 03.2024
- Negotiated contracts and pricing agreements to optimize profitability and strengthen client relationships
- Conducted regular business reviews with clients to identify opportunities for growth and address any concerns
- Developed and implemented strategic account plans to drive customer satisfaction and retention
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Senior Logistics Account Executive
Total Quality Logistics
11.2020 - 11.2023
- Produced new profits by researching and analyzing potential prospects and sales options
- Developed relationships with clients, recommending solutions to increase in customer satisfaction and brokerage revenue
- Generated new leads through canvassing, cold calling, and partner relationships resulting in a new activations each quarter
- Managed 25+ accounts year round
- Generated 1 million dollars in brokerage revenue through entire tenure
- Highly organized, detail-oriented, and able to manage multiple projects
- Top 5% Gold Closer for three consecutive quarters
- Top 2% Platinum Closer for two quarters
- Penetrated active customers and found new solutions that resulted in the increase of volume of sales
- Trained new employees and helped developed sales skills for their success
- Led coaching classes on qualifying prospects, closing new business, and carrier sales
- Brokered awarded shipments to carrier companies (Carriers Sales)
- Maintained relationships with key customers, ensuring customer satisfaction and performance metrics were met
- Accounts Receivables and building relationships with customers accounts payables to guarantee invoices are paid for services provided
- Experienced in creating and presenting tailored solutions to customers
- Built thorough knowledge of relevant industry trends and best practices
- Charity Captain, helped organize and run charity events as a volunteer
- Opened new accounts and documented personal, demographic, and payment information in system.
Account Exective
New York Tribeca Group
03.2019 - 03.2020
- CRM: Zoho and Centrics for lead management and client management
- Analyzed bank statements for loan approval requirements
- Produced email and marketing campaigns
- Implemented strategic marketing plans to position products and services in the marketplace
- Identifying prospective customers using creative prospecting methods
- Executed over 500 phone calls and emails daily
- Initiated problem solving skills and conflict resolution
- Analyzed customer needs and identified the best loan and terms to meet their needs
Pro Audio Sales Associate
Sam Ash Music Store
12.2017 - 03.2019
- Developed strong customer relationships by providing exceptional customer service and product knowledge
- Utilized customer feedback to help improve customer experience
- Collaborated with colleagues to create a positive and productive work environment
- Assisted customers in selecting the best audio products to meet their needs and budget
- Continued developing new and current industry knowledge of product lines and future product releases
- Performed basic repair and troubleshooting of audio equipment and components
- Demonstrated ability to meet sales goals and quotas
Education
Some College - Communications/ Marketing
Raritan Valley Community College
Branchburg TWP, NJ05-2017
High School Diploma -
North Plainfield High School
North Plainfield, NJ 06-2015
Skills
- Sales
- Negotiation
- Time Management
- Cold Calling
- Leadership
- Sales Strategy
- Supply Chain Management
- Customer Service
- Solution Selling
- Account Management
- Customer Relationship Building
- Lead Generation
Languages
English & Spanish
Advanced (C1)
Timeline
Inside Sales Representative
Rebuilt Offers, LLC
09.2024 - 12.2024
Acquisitions Manager
Home Equity Solutions
06.2024 - 08.2024
Senior Account Executive
Kushnir Capital Inc
04.2024 - 06.2024
Senior Account Executive
Gulf Coast Capital
11.2023 - 03.2024
Senior Logistics Account Executive
Total Quality Logistics
11.2020 - 11.2023
Account Exective
New York Tribeca Group
03.2019 - 03.2020
Pro Audio Sales Associate
Sam Ash Music Store
12.2017 - 03.2019
Some College - Communications/ Marketing
Raritan Valley Community College
High School Diploma -
North Plainfield High School
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