Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicodemus Gallegos

Aurora,IL

Summary

Dynamic and engaging, with a proven track record at Lazydog and On The Border Restaurant, I excel in customer service and drink preparation, enhancing guest experiences and fostering repeat business. Skilled in multitasking and collaboration, I significantly improved service quality and efficiency, demonstrating a strong team player attitude and a commitment to excellence.

Hospitality professional with track record of delivering top-tier service in busy dining settings. Adept at juggling multiple tasks while maintaining high level of guest satisfaction. Reliable team player with focus on collaboration and adaptability to changing needs, ensuring smooth operations and positive dining experiences.

Qualified [Desired Position] with comprehensive background in providing exceptional customer service in fast-paced restaurant environments. Known for efficiently managing high-volume tables and ensuring guest satisfaction. Demonstrated teamwork and communication skills through seamless coordination with kitchen staff and fellow servers.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Lazydog
05.2022 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Bartender

On The Border Restaurant
03.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Prepared garnishes by evenly slicing and pitting fruits.

Education

GED -

Cod Wheaton Il
Wheaton, IL
08-1998

Skills

  • Customer service
  • Strong multitasking
  • Order taking
  • Highly reliable
  • Team player attitude
  • Cleanliness
  • Service quality
  • Cash handling
  • Outgoing personality
  • Cash register operation
  • Allergy awareness
  • Alcohol awareness
  • Calm demeanor
  • Bussing and serving
  • Table turnover
  • Drink preparation
  • Engaging customers
  • Collaboration and teamwork

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Waiter

Lazydog
05.2022 - Current

Bartender

On The Border Restaurant
03.2021 - Current

GED -

Cod Wheaton Il
Nicodemus Gallegos