NICOL CORTES SUAREZ
Miami,FL
Summary
Bilingual (Spanish/English) and professional pilot technology student actively completing practical flight training. Brings a strong foundation in high-volume customer service, teamwork, and situational awareness. Skilled at keeping calm under pressure, managing guests exceptionally, and maintaining organized, safety-focused environments. Dedicated to applying a strong work ethic and aviation background to deliver exceptional service as a Flight Attendant for Envoy Air.
Overview
2027
2027
years of professional experience
Work History
Crew Member
The Original Daily Bread Marketplace
Miami, Florida
02.2025 - Current
- Deliver exceptional, high-quality hospitality to guests in a fast-paced, high-volume environment.
- Manage front-of-house tasks smoothly, including taking orders, serving food, and handling payments securely.
- Multitask efficiently during peak hours to ensure rapid service while keeping the guest area clean and welcoming.
- Answer customer questions and resolve minor complaints calmly, ensuring that every guest leaves satisfied.
Residential House Cleaner
Independent Family Services
Miami, Florida
2018 - Current
- Partner closely with my mother as a reliable two-person crew to manage and maintain private client homes.
- Coordinate tasks actively to clean, deep-sanitize, and organize residential interiors.
- Maintain a strong attention to detail to ensure environments are safe, orderly, and comfortable for clients.
Education
High School Diploma -
Miami Palmetto Senior High School
Pinecrest, FL06-2023
Associate's Degree - Professional Pilot Technology
Miami Dade College Eig Watson School of Aviation
Miami, FLIn Progress - Private Pilot Flight Training
Pilot Training Center
Miami, FLSkills
- Private Pilot Ground and Flight Training (in progress)
- Crew Resource Management (CRM) Awareness
- Conflict Resolution
- Hazard Identification
- Fast-paced customer service
- Team communication and crew coordination
- Food and Beverage Handling
- Passenger Assistance Basics
Languages
- SPANISH
- ENGLISH
Timeline
Crew Member
The Original Daily Bread Marketplace
02.2025 - Current
Residential House Cleaner
Independent Family Services
2018 - Current
High School Diploma -
Miami Palmetto Senior High School
Associate's Degree - Professional Pilot Technology
Miami Dade College Eig Watson School of Aviation
In Progress - Private Pilot Flight Training
Pilot Training Center