Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicol Guerrero

Kissimmee,FL

Summary

Dedicated and detail-oriented Housekeeping Supervisor with [X years] of experience in hospitality operations, specializing in maintaining high standards of cleanliness, guest satisfaction, and team efficiency. Skilled in supervising housekeeping staff, training new team members, and implementing effective cleaning procedures to ensure compliance with safety and quality standards. Proven ability to manage schedules, inspect guest rooms and public areas, and resolve issues promptly to enhance the overall guest experience. Recognized for strong leadership, organizational skills, and a hands-on approach that fosters teamwork and productivity in fast-paced hotel environments.

Overview

12
12
years of professional experience

Work History

Housekeeping Supervisor

Four Season Resort
07.2018 - Current
  • Cross training for Housekeeping coordinator
  • Supervise and coordinate housekeeping staff to ensure all rooms, public areas, and facilities meet cleanliness standards.
  • Develop and manage daily work schedules and assignments.
  • Conduct inspections to monitor quality and compliance with established standards.
  • Maintain accurate inventory of supplies and manage ordering as needed.
  • Assist with onboarding, training, and evaluating housekeeping staff performance.
  • Respond to guest requests and resolve issues promptly to maintain customer satisfaction.
  • Collaborate with management to optimize workflow and improve efficiency.

Housekeeping Attendant

Sheraton Hotel
03.2014 - 01.2016
  • Cleaned and maintained guest rooms and public areas to high standards.
  • Supported supervisors by reporting maintenance needs and supply shortages.
  • Provided excellent service to guests, handling requests quickly and professionally.
  • Assisted in training new staff members on cleaning procedures and safety protocols.

Education

High School Diploma / GED -

Gateway High School
Kissimmee
05.2014

Skills

  • Leadership & Team Management
  • Time Management
  • Training & Mentoring
  • Problem-Solving
  • Communication Skills
  • Flexibility
  • Professionalism & Courtesy
  • Conflict Resolution
  • Multitasking
  • Positive Attitude
  • Clear Communication
  • Team Collaboration

Languages

Spanish
Full Professional

Timeline

Housekeeping Supervisor

Four Season Resort
07.2018 - Current

Housekeeping Attendant

Sheraton Hotel
03.2014 - 01.2016

High School Diploma / GED -

Gateway High School