NICOLA A. MARAGH
Queens,USA
Summary
Dynamic Senior Patient Care Coordinator, with proven leadership in managing complex scheduling. Skilled in data management and committed to equity and inclusion, I excel in fostering collaboration among healthcare professionals and staff members to ensure efficient and effective patient care, clinical outcomes, and patient experiences. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
28
28
years of professional experience
Work History
Senior Patient Care Coordinator
Hospital for Special Surgery
New York, NY
11.2013 - Current
- Coordinate travel arrangements for academic and annual meetings throughout the year.
- Communicate with international and national companies regarding sponsorship and workshop opportunities in relation to academic conferences and annual meetings.
- Coordinate patient appointments, and manage scheduling across multiple departments.
- Work with the patient on insurance inquiries, and help to verify coverage for various procedures.
- Maintain electronic medical records for efficient tracking.
- Created improvements in the patient intake process to enhance workflow.
- Collaborate with external and internal physicians, nurses, social workers, and other health professionals to provide effective patient care services.
- Participates in performance improvement activities designed to improve clinical outcomes directly related to patient care coordination.
Marketing Consultant
Boulevard One
New Rochelle, NY
06.2008 - Current
- Coordinated marketing strategies for clients including B.E.T. Rising Icons Concert, Mountain Dew, and HIP Insurance Company.
- Facilitated collaboration among departments to align with client vision and marketing goals.
- Maintained desired environments by integrating effective marketing initiatives across projects.
Operator/Promotions
YCRadio.org
Queens, NY
03.2012 - 09.2012
- Executed marketing and promotions for YCRadio.org events to drive engagement.
- Collaborated with team members to effectively schedule and manage program content.
- Engaged listeners through social media platforms, fostering community interaction.
- Prepared and set up recording sessions for interviews and musical performances.
- Enhanced branding of radio station through collaboration with internal and external stakeholders.
- Developed and updated publications, posters, and flyers for YCRadio.org.
- Managed all creative content for YCRadio.org website to ensure consistency.
Marketing Assistant / Coordinator
Hospital for Special Surgery
New York, NY
11.1999 - 03.2008
- Coordinated and executed activities with professional and collegiate sports teams and stadiums; teams included the NY Giants, Red Bulls, Knicks, Mets, Nets Basketball, etc.
- Organized new marketing programs: Managed signage production and installation for physician offices, satellite offices, and various main campus entryways.
- Created and maintained a budget tracking system to ensure accurate and timely filing; made sure hard copy files reflected the printed budget update.
- Liaised with external vendors on the publication process in trafficking, giving direction to the printing vendor, and ensuring open dialogue regarding deliveries.
- Assisted with U.S. News & World Report production timeline, design, and distribution of framed ranking announcements on-site, and at satellite offices.
Public Relations Intern
Lifetime Television
New York, NY
06.1997 - 09.1997
- Assisted in drafting press releases for television programming and events.
- Provided assistance to PR manager with scheduling and organizing events.
- Created reports on media coverage and PR activities.
- Assisted in the development of press releases, media advisories and other communications materials.
- Monitored news stories related to programming offered through Lifetime Television.
Education
Bachelor of Arts - English / Journalism
The City University of New York (CUNY), York College
Queens, NY06.2012
Skills
- Effective leadership experience
- Network development
- Commitment to Equity and Inclusion
- Process Implementation
- Special events coordinator
- Data Management
- Issue mediation
- Proficient in Workday, Ambra, SRS EMR System, Caretracker and Kronos
- Contract Auditing
References
Professional and personal references furnished immediately upon request.
Internship
Public Relations Intern, Lifetime Television, New York, NY, Summer of 1997
References
References available upon request.
Timeline
Senior Patient Care Coordinator
Hospital for Special Surgery
11.2013 - Current
Operator/Promotions
YCRadio.org
03.2012 - 09.2012
Marketing Consultant
Boulevard One
06.2008 - Current
Marketing Assistant / Coordinator
Hospital for Special Surgery
11.1999 - 03.2008
Public Relations Intern
Lifetime Television
06.1997 - 09.1997
Bachelor of Arts - English / Journalism
The City University of New York (CUNY), York College
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