Nicola Conolly
Blandford Forum,Dorset
Summary
Organised and reliable professional with experience as Secretary at Blandford United FC Youth, ensuring timely task completion to maintain effective club operations. Skilled in organising fundraising events and annual presentations, with a strong focus on prioritising the welfare of children and coaches. Dedicated team player with a reputation for honesty, empathy, and supportiveness. Proficient in Microsoft software and eager to adapt to new technologies to enhance efficiency.
Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.
Completion of courses in Social Work, domestic abuse and mental health issues to broaden knowledge in difficulties that others may encounter.
Overview
27
27
years of professional experience
22
22
years of post-secondary education
Work history
Domestic cleaner
Atlas Cleaning
Blandford Forum, Dorset
02.2022 - Current
- Promoted safety measures whilst operating various types of cleaning equipment to prevent accidents or damage to property.
- Maintained cleanliness by regularly dusting and polishing furniture.
- Organised supplies inventory to ensure continuous availability of necessary cleaning products and tools.
- Secured a clean environment by washing walls, windows, and mirrors.
- Delivered timely completion of assigned tasks ensuring minimal disruption to clients' daily routines.
Courier
Evri
Blandford Forum, Dorset
02.2012 - Current
- Ensured customer satisfaction with timely and courteous parcel deliveries.
- Adhered to traffic rules consistently, ensuring safe driving practices.
- Processed paperwork accurately to avoid misplacement of goods.
- Maintained neat and clean appearance whilst delivering parcels to uphold company image.
- Sorted packages according to their destination zones efficiently increasing productivity.
- Established efficient routes for minimised fuel consumption.
- Managed time effectively during peak hours, reducing delivery delays considerably.
Voluntary secretary
Blandford United Football Club Youth
Blandford Forum, Dorset
06.2009 - 08.2016
- Managed stock of office supplies, eliminating unnecessary expenditure.
- Maintained confidential records, safeguarding sensitive corporate information.
- Prioritised workload to meet tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
- Coordinated fundraising events, resulting in heightened community involvement.
- Contributed to multi-agency meetings, helping shape service provision strategies.
Cashier
Tesco
Blandford Forum, Dorset
02.2012 - 09.2012
- Maintained clean and organised workspace to ensure efficient service.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Assisted customers with enquiries to enhance their shopping experience.
- Greeted each customer warmly, creating a friendly shopping environment.
Administrator
Connells Estate Agents
Sherborne, Dorset
01.2007 - 10.2008
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
- Improved record keeping system with attention to detail and thoroughness.
- Promoted sales with effective marketing strategies and high-quality property listings.
- Assisted buyers in finding suitable properties according to their budget and requirements for successful purchases.
- Drafted compelling property descriptions for online listings to attract potential buyers.
- Scheduled viewings for interested buyers, showcasing the best features of each property.
Domestic cleaner
The Forum School
Shillingstone, Dorset
03.2005 - 07.2006
- Improved the visual appeal of rooms by arranging decorative items neatly on shelves and tables.
- Promoted safety measures whilst operating various types of cleaning equipment to prevent accidents or damage to property.
- Ensured all rooms were cared for and inspected according to standards by performing detailed cleaning tasks.
- Maintained cleanliness by regularly dusting and polishing furniture.
- Delivered timely completion of assigned tasks ensuring minimal disruption to clients' daily routines.
- Established hygienic surroundings by regularly disposing of rubbish.
- Executed laundry duties including washing, ironing, folding clothing items for improved client satisfaction.
Courier
Redcats
Blandford Forum, Dorset
01.2003 - 01.2005
- Processed paperwork accurately to avoid misplacement of goods.
- Maintained neat and clean appearance whilst delivering parcels to uphold company image.
- Ensured customer satisfaction with timely and courteous parcel deliveries.
- Followed company protocols strictly to maintain good service standards.
- Managed time effectively during peak hours, reducing delivery delays considerably.
Cashier
Everetts
Blandford Forum, Dorset
01.2001 - 01.2002
- Managed queue effectively during peak hours for seamless checkout process.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Used Point of Sale system efficiently, speeding up transactions.
- Assisted customers with enquiries to enhance their shopping experience.
Customer services assistant
Signpost Housing Association
Blandford Forum, Dorset
04.1998 - 07.2000
- Fulfilled administrative duties; maintained efficient workflow in the workspace.
- Improved customer satisfaction by efficiently resolving complaints and queries.
- Coordinated repairs and routine maintenance for property upkeep.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Completed customer orders with speed and accuracy.
Education
Level 2 - Awareness of mental health problems
Wiltshire College
Wiltshire 08.2024 - 02.2025
Level 2 - Understanding domestic abuse
Wiltshire College
Wiltshire 04.2024 - 06.2024
Access to higher education - Social Work
Learn Direct
Bournemouth 06.2021 - 07.2023
GCSE grade B - Maths
Sturminster Newton high school
Sturminster Newton 09.1992 - 06.1997
GCSE grade BB - Science
Sturminster Newton high school
Sturminster Newton 09.1992 - 06.1997
GCSE grade B - English Literature
Sturminster Newton high school
Sturminster Newton 09.1992 - 06.1997
GCSE grade C - English Language
Sturminster Newton high school
Sturminster Newton 06.1992 - 09.1997
Skills
- In my voluntary role as Secretary at Blandford United FC Youth I had to ensure that tasks were completed on time to ensure that the club was running effectively
- I organised fundraising events and annual presentation evenings for the football club
- I ensured that the welfare of the children and coaches was prioritised and any concerns were dealt with effectively
- Organised and reliable
- Dedicated team player
- Honest and reliable
- Empathetic and supportive
- Experience of microsoft and happy to learn new software
- Coursework in social work
- Understanding mental health issues
Timeline
Level 2 - Awareness of mental health problems
Wiltshire College
08.2024 - 02.2025
Level 2 - Understanding domestic abuse
Wiltshire College
04.2024 - 06.2024
Domestic cleaner
Atlas Cleaning
02.2022 - Current
Access to higher education - Social Work
Learn Direct
06.2021 - 07.2023
Courier
Evri
02.2012 - Current
Cashier
Tesco
02.2012 - 09.2012
Voluntary secretary
Blandford United Football Club Youth
06.2009 - 08.2016
Administrator
Connells Estate Agents
01.2007 - 10.2008
Domestic cleaner
The Forum School
03.2005 - 07.2006
Courier
Redcats
01.2003 - 01.2005
Cashier
Everetts
01.2001 - 01.2002
Customer services assistant
Signpost Housing Association
04.1998 - 07.2000
GCSE grade B - Maths
Sturminster Newton high school
09.1992 - 06.1997
GCSE grade BB - Science
Sturminster Newton high school
09.1992 - 06.1997
GCSE grade B - English Literature
Sturminster Newton high school
09.1992 - 06.1997
GCSE grade C - English Language
Sturminster Newton high school
06.1992 - 09.1997
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