Nicola Davis
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Travel CNA
Clipbooard Healthcare Agency
San Francisco, CA
01.2022 - Current
- Acted as an advocate for patients who cannot speak up for themselves.
- Responded quickly and calmly in emergency situations.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
CNA
Shiftkey LLC
Irving, TX
05.2021 - Current
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
Assistant Manager
JARC
West Bloomfield, MI
08.2020 - 07.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Provided direct care and support to residents in a group home setting.
- Maintained accurate records of clients' medical information and treatment plans.
- Conducted recreational activities such as sports, arts and crafts, music. to promote overall wellbeing of the residents.
- Monitored medication administration schedules and administered medications as prescribed by physicians.
- Assisted patients with personal care by bathing, dressing and grooming.
CNA
Fox - Run Senior Living
Novi, MI
11.2018 - 10.2020
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
CNA
Happy Helper s Community Care Advocted
Waterford, MI
04.2013 - 10.2018
- Responded promptly to customer inquiries via phone or email.
- Performed additional tasks assigned by senior management staff.
- Resolved issues in a timely manner while maintaining excellent customer service standards.
- Monitored vital signs such as pulse rate, temperature, respiration rate and blood pressure.
- Observed changes in condition or behavior of the patient and reported it to the supervisor or case manager immediately.
- Maintained accurate records of services rendered to each patient.
- Encouraged independence among clients while helping them maintain their dignity.
- Responded quickly to emergency situations following established protocols.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Education
Certificated Nurse Assistant
Healthcare Solution Career Group
Detroit, MI08-2018
Some College (No Degree) - Associate of Art in Business
Wayne County Community College District
Detroit, MISkills
- Multi-Task Management
- Senior Leadership Support
- Dispute Resolution
- Courteous Demeanor
- Active Listening
- Customer Service
- Adaptive Team Player
- De-Escalation Techniques
- Critical Thinking
- Research
- Compassion and Empathy
- Compassionate Communication
- Patient Care
- Electronic Charting
- Direct Patient Care
- Medical Terminology Knowledge
- Quality Assurance
- HIPAA Compliance
- Calm and Level-Headed Under Duress
- Assisting With Personal Grooming
- Bedside Manner
References
References available upon request.
Timeline
Travel CNA
Clipbooard Healthcare Agency
01.2022 - Current
CNA
Shiftkey LLC
05.2021 - Current
Assistant Manager
JARC
08.2020 - 07.2021
CNA
Fox - Run Senior Living
11.2018 - 10.2020
CNA
Happy Helper s Community Care Advocted
04.2013 - 10.2018
Certificated Nurse Assistant
Healthcare Solution Career Group
Some College (No Degree) - Associate of Art in Business
Wayne County Community College District
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