NICOLA J LUCAS
San Antonio,TX
Summary
Dynamic management operations professional recognized for driving high productivity and achieving efficient task completion. Demonstrated expertise in strategic planning, team leadership, and operational improvement. Strong communication and problem-solving skills facilitate the seamless execution of business strategies and the enhancement of team performance. Aiming to leverage these competencies to propel organizational success.
Overview
28
28
years of professional experience
Work History
Services Staff Specialist / Program Manager
HQ Air Force Services
San Antonio, TX
01.2013 - Current
- Executed responsibilities as program specialist for integrating Air Force Sustainment Services efforts within multiple MAJCOMs.
- Performed evaluations during site visits focusing on key financial metrics.
- Collaborated with underperforming locations to identify financial losses and boost profitability.
- Instituted operational guidelines fulfilling fiscal standards while achieving set goals.
- Oversees financial performance for 87 locations.
- Executed initiatives aimed at improving Air Force culinary facilities.
- Develops inspection protocols and compliance documentation.
- Demonstrated expertise in accounting, budgeting, and inventory control principles.
- Exhibited comprehensive knowledge of policies and procedures associated with AF Coffee Program.
- Directed transition to Food 2.0 packages within various Air Force locations.
- Directed contract preparation and solicitation efforts within the Civilian Welfare Fund.
- Manager for Civilian Welfare Fund, collaborating directly with A1S leadership.
- Evaluates funding requests ensuring sound investment strategies at Civilian Welfare Fund sites.
- Manages innovative initiatives at Civilian Welfare Fund and Air Force Food sites.
- Supported business operations by providing data analysis, contract development and guidance on ordering.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Implemented successful business strategies to increase revenue and target new markets.
Services Staff Specialist / Program Manager
AFMC Head Quarters, A1S
Wright Patterson AFB, Ohio
10.2008 - 01.2013
- Served as a program specialist for Air Force Civilian Welfare Fund and Sustainment programs within Air Force Material Command (AFMC)
- Conduct staff assistance visits with assigned program inspections while providing administrative and technical guidance on menu aspects, financial data review, and inventory management
- Site visits to Air Force Food and Beverage locations to conduct performance reviews and compliance on sales, Cost of Labor (CoL) Cost of Sales (CoS) Cost of Goods (CoG)
- Manage real property resources and serve as technical specialist on renovations & improvements while compiling data, evaluating information, and devising solutions to enhance program goals
- Execute program inspection requirements, reports, and program terms with participating partners utilizing analytical techniques and evaluation criteria for program effectiveness and improvement
- Implemented AFMC Programs by establishing and maintaining records, managing resources to enhance accomplishment of program goals and mission, and promoting patronage within AF Clubs AND Civilian Welfare Fund locations
General Club Manager
Laughlin AFB
Del Rio, Texas
09.2007 - 09.2008
- Prepare annual budgets and payroll through accounting, budgeting, funds control, resale, and inventory management principle
- Presented initial training, briefings, and presentations while maintaining effective working relationships, and conducting formal and informal briefings
- Analyze financial results and maintain a solid financial report while evaluating strengths or weaknesses and developing or revising programs to meet FY goals
- Ensure correct military and civilian protocol is practiced through public law, AF policy, and DoD directives
- Coordinate with senior military and civilian leadership or local officials while demonstrating knowledge of the organization's mission and higher headquarters policies and principles applicable to financial indicators, corporate standards, and performance measurements
- Responsible for work force management, recruitment, and staff training while managing resources to enhance accomplishment of program goals and mission support
- Execution of base wide catering events, such as Air Force Ball and Base Air Show
General Club Manager
Lackland AFB
San Antonio, Texas
09.2005 - 09.2007
- Prepare annual budgets and payroll through accounting, budgeting, funds control, resale, and inventory management principle
- Presented initial training, briefings, and presentations while maintaining effective working relationships, and conducting formal and informal briefings
- Analyze financial results and maintain a solid financial report while evaluating strengths or weaknesses and developing or revising programs to meet FY goals
- Ensure correct military and civilian protocol is practiced through public law, AF policy, and DoD directives
- Coordinate with senior military and civilian leadership or local officials while demonstrating knowledge of the organization's mission and higher headquarters policies and principles applicable to financial indicators, corporate standards, and performance measurements
- Responsible for work force management, recruitment, and staff training while managing resources to enhance accomplishment of program goals and mission support
- Execution of base wide catering events, such as Air Force Ball and Base Air Show
General Club Manager
Sheppard AFB
Wichita Falls, Texas
08.1997 - 09.2005
- Prepare annual budgets and payroll through accounting, budgeting, funds control, resale, and inventory management principle
- Presented initial training, briefings, and presentations while maintaining effective working relationships, and conducting formal and informal briefings
- Analyze financial results and maintain a solid financial report while evaluating strengths or weaknesses and developing or revising programs to meet FY goals
- Ensure correct military and civilian protocol is practiced through public law, AF policy, and DoD directives
- Coordinate with senior military and civilian leadership or local officials while demonstrating knowledge of the organization's mission and higher headquarters policies and principles applicable to financial indicators, corporate standards, and performance measurements
- Responsible for work force management, recruitment, and staff training while managing resources to enhance accomplishment of program goals and mission support
- Execution of base wide catering events, such as Air Force Ball and Base Air Show
Skills
- DoD Directives Implementation
- Air Force guidance
- DoD directives
- Financial data analysis
- Contract management
- Accounting
- Budgeting
- Inventory management
- Resource management
- Records management
- Program inspection
- Reporting
- Business operations policies
- NAF & APF Operational Procedures
- Data-driven decision making
- Operational excellence
- Strategic planning and execution
- Operational efficiency
Training
- LEAD Program AFIMSC
- CLC 222 Contracting Officers Representative (COR)
- Customer Service for Supervisors and Managers
- Financial Management 101
- Internal Controls Training
- Purchase Card Initial Training Module I & II
- Salesforce Training.
- Service Activity Managers Training Course
Timeline
Services Staff Specialist / Program Manager
HQ Air Force Services
01.2013 - Current
Services Staff Specialist / Program Manager
AFMC Head Quarters, A1S
10.2008 - 01.2013
General Club Manager
Laughlin AFB
09.2007 - 09.2008
General Club Manager
Lackland AFB
09.2005 - 09.2007
General Club Manager
Sheppard AFB
08.1997 - 09.2005
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