Nicola Johnson-Williams
Atlanta,GA
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Hardworking and passionate employee with strong organizational skills eager to secure the Community Engagement Manager position. Ready to help the team achieve company goals. Stellar communication and interpersonal skills, delivering top-notch customer service, resolving complaints, and handling confidential information/data.
Expert in event planning, ranging from board meetings, corporate conferences, company launches, rebranding, and fundraisers. Skilled in managing databases, overseeing business correspondence, and streamlining administrative processes. Expert in answering phone calls, investigating variances/anomalies, planning/booking travel itineraries, reconciling invoices, and leading cross-functional teams. Possess exceptional communication, multitasking, interpersonal, pressure handling, negotiation, time management, organizational, and relationship-building skills.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Cousins Properties Inc.
01.2022 - Current
- Oversee the day-to-day operation of the Property Management Office including Yardi data entry and administrative oversight for the Atlanta Portfolio
- Interacts with all levels of employees both internally and externally
- Manage calendars, set appointments, plan events, execute documents, and complete projects with minimal supervision and a high level of attention to detail
- Prepares documents such as office leases with the ability to extract necessary information
- Work closely with Engineers to ensure the building is operating efficiently and to the satisfaction of tenants.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Manager, Senior Executive Administrator
INAP, Corp
01.2016 - 01.2019
- Ensured seamless workflow while fulfilling all senior executive administrative duties for the C Suite, such as CEO, CAO, CIO, CFO, and VP
- Acted as point of contact between marketing and HR to launch INAP's new brand as well as a wellness program for 2017, 2018, 2019
- Administered and maintained calendars; processed expense reports; coordinated all meetings; managed travel logistics for Board meetings, Investor Relations Road Trips to streamline workflow
- Delivered quality performance by conserving CEO and CAO's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications; and answering questions and requests directed to the CEO, and CAO
- Reduced unnecessary travel and cut INAP's travel cost by 50% by managing Concur platform and approving travel for the entire company of 635 employees
- Planned and executed yearly health and wellness initiatives.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
HR Coordinator
Epic Brokers LLC
01.2015 - 01.2016
- Assisted with annual year-end processes, audits, and recruitment processes by posting job ads, filtering applications, scheduling interviews, facilitating interview process, and drafting offer letters
- Administered special HR projects including the implementation of Career Builder's recruiting database
- Completed employee employment verifications and unemployment paperwork prior to hire or termination
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities
- Delivered top-notch customer service while managing new hire offer process from offer to signing and onboarding; Lunch and Learns; Org Charts; Data Entry, and File Archiving
- Processed I-9 and E-Verify requests to confirm employment eligibility and identity of new hires
- Strategically initiated and helped to develop an onboarding platform with the Career Builder IT developers
- Planned all health and Wellness initiatives for the Company in different cities.
Education
MBA - Hospitality, Tourism
Strayer University
Atlanta, GA01.2018
BS - Culinary Arts Management
AIA - Atlanta Art Institute, Florida Atlantic University
Atlanta, GA01.2012
Skills
- Project Management
- Office Administration
- Microsoft Office Suite
- Team Leadership
- Event Planning/Management
- Business Development
- Strategic Planning
- Problem solving
- Cross-functional collaboration
- Vendor Negotiations
Accomplishments
- Successfully Integrated 800 New Employees of a newly acquired company into INAP's Concur travel database.
- Piloted and Introduced Wellness Initiative for INAP employees in 2018.
- Drafted and implemented New Travel rules for all employees of INAP.
Timeline
Administrative Assistant
Cousins Properties Inc.
01.2022 - Current
Manager, Senior Executive Administrator
INAP, Corp
01.2016 - 01.2019
HR Coordinator
Epic Brokers LLC
01.2015 - 01.2016
MBA - Hospitality, Tourism
Strayer University
BS - Culinary Arts Management
AIA - Atlanta Art Institute, Florida Atlantic University
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