Summary
Overview
Work History
Education
Skills
Timeline
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Nicola Lewis

Lexington,IN

Summary

Accomplished Manager with a proven track record at AlfaaMart, enhancing customer satisfaction and employee productivity through expert team leadership and time management. Skilled in complex problem-solving and verbal communication, significantly improved operational efficiency. Demonstrated mastery in welding techniques and equipment maintenance, driving project success and exceeding employer expectations.

Overview

8
8
years of professional experience

Work History

Manager

AlfaaMart
04.2020 - 06.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Laborer Operator

Viking Plastics
03.2019 - 02.2020
  • Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Assisted in the successful completion of various construction projects, contributing to a safe and productive work environment.
  • Kept machinery in proper working order by repairing and replacing malfunctioning parts.
  • Reduced equipment downtime by performing regular maintenance and troubleshooting issues as they arose.
  • Maintained accurate records of completed tasks, aiding supervisors in monitoring progress and making informed decisions about resource allocation.
  • Improved worksite organization through meticulous attention to detail in material management, storage, and disposal.

Welder

Arvin Sango
05.2016 - 10.2019
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
  • Fabricated shop parts directly from blueprints.
  • Prepared welding equipment to perform advanced welding work.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Increased production efficiency with expert time management skills and adherence to project deadlines.

Education

No Degree - Business Management

Argosy University
Orange, CA

High School Diploma -

Trimble County High School
Bedford, KY
06.1989

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Manager

AlfaaMart
04.2020 - 06.2024

Laborer Operator

Viking Plastics
03.2019 - 02.2020

Welder

Arvin Sango
05.2016 - 10.2019

No Degree - Business Management

Argosy University

High School Diploma -

Trimble County High School

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Nicola Lewis