NICOLA VINCENT
La Grange,NC
Summary
Seeking GS-09 federal position under DHA PREV WF announcement, such as Program Analyst or Prevention Specialist, to apply behavioral science knowledge, compliance proficiency, and cross-functional coordination abilities honed through 11 years of military service.
Overview
9
9
years of professional experience
Work History
Lead Knowledge Management Specialist
United States Air Force – Joint Base Charleston, SC
Charleston, SC
07.2020 - 09.2022
- Led a team of six, ensuring FOIA and Privacy Act compliance, and enhancing data protection across three Air Force units and 67 business partners.
- Managed SharePoint knowledge systems and content; developed automated workflows, reducing document routing time by 88%.
- Directed knowledge-sharing events and compliance training to foster organizational awareness.
- Maintained centralized document repositories to improve access and usability.
Project Manager
United States Air Force – Lajes Field, Azores, Portugal
Lajes Field, Portugal
06.2019 - 07.2020
- Directed $235K infrastructure project to replace uninterruptable power systems, ensuring mission continuity.
Training Specialist
United States Air Force – Little Rock AFB, AR
Little Rock, AR
06.2018 - 06.2019
- Maintained deployment and training records for 138 personnel, ensuring data accuracy and readiness tracking.
- Conducted monthly reviews with leadership to assess training effectiveness and identify areas for improvement.
- Coordinated with internal and external stakeholders to schedule required training and deployment preparation.
- Evaluated training gaps and implemented targeted plans to improve compliance and mission preparedness.
Quality Assurance Technician
United States Air Force – Little Rock AFB, AR
Little Rock, AR
06.2017 - 06.2018
- Conducted internal inspections and quality audits, identifying noncompliance and recommending corrective actions.
- Managed employee evaluation programs and communicated feedback to enhance performance and quality outcomes.
- Documented quality discrepancies and coordinated corrective actions across departments.
- Ensured proper maintenance of inspection logs and procedural documentation.
Knowledge Management Specialist
United States Air Force – Little Rock AFB, AR
Little Rock, AR
05.2013 - 06.2018
- Administered day-to-day SharePoint support for over 8,500 users, including troubleshooting, permission management, and systems training.
- Developed SOPs to ensure consistent knowledge sharing and onboarding practices.
- Supported Tier 1 Help Desk by triaging SharePoint-related tickets and resolving issues in alignment with SOPs.
- Conducted team training on SharePoint governance and provided guidance on digital content management.
Education
Master of Science in Psychology - Industrial/Organizational Psychology
Grand Canyon University
Phoenix, AZ07.2025
Bachelor of Arts - Psychology
Waldorf University
Forest City, IA02-2023
Skills
- Records Management & Data Governance
- FOIA / Privacy Act Compliance
- SharePoint & Knowledge Systems Administration
- Training Development & Evaluation
- Risk Mitigation & Continuous Improvement
- Project & Workflow Coordination
- Stakeholder & Cross-Functional Communication
- Logistics Coordination
- Leadership Development
- Process Optimization
- Compliance Management
- Technical Troubleshooting
Summary of Qualifications
Experienced professional with 11 years in data systems management, compliance audits, and team coordination in high-security settings. Expertise in SharePoint administration and FOIA compliance, complemented by strong training and communication skills. Proven ability to enhance operational efficiency through procedural analysis and improvements.
Timeline
Lead Knowledge Management Specialist
United States Air Force – Joint Base Charleston, SC
07.2020 - 09.2022
Project Manager
United States Air Force – Lajes Field, Azores, Portugal
06.2019 - 07.2020
Training Specialist
United States Air Force – Little Rock AFB, AR
06.2018 - 06.2019
Quality Assurance Technician
United States Air Force – Little Rock AFB, AR
06.2017 - 06.2018
Knowledge Management Specialist
United States Air Force – Little Rock AFB, AR
05.2013 - 06.2018
Master of Science in Psychology - Industrial/Organizational Psychology
Grand Canyon University
Bachelor of Arts - Psychology
Waldorf University
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