Summary
Overview
Work History
Education
Skills
NNHS Engineering Certificate
Languages
Classes taken
Lab Experience
Timeline
Generic

Nicolai Graves

Newton,Massachusetts

Summary

University of Massachusetts Amherst student, dynamic professional with a strong background in customer service and problem-solving. Proven ability to manage high-pressure situations and enhance team productivity through effective communication and adaptability. Studying Biology and Anthropology and searching for laboratory and other hands-on opportunities.

Overview

4
4
years of professional experience

Work History

Intern

Masspirg Students
01.2025 - Current
  • Sorted and organized files, spreadsheets, and reports.
  • Organized educational and hands on events to communicate to fellow students.
  • Organized petitioning and photopetitioning events.
  • Contacted and worked with local businesses for support and collaboration in events and other community outreach opportunities.

Runner

Franklin Dining Commons
09.2024 - 11.2024
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.

Host

MIDA
07.2023 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Master Carpenter

NNHS Theater Ink
09.2021 - 06.2023
  • Consistently met deadlines by prioritizing tasks efficiently and delegating responsibilities as necessary.
  • Mentored junior carpenters, leading to increased skill levels and productivity within the team.
  • Streamlined workflows by maintaining a well-organized workspace and adhering to safety standards.
  • Overcame challenging construction issues through creative problem-solving skills and collaboration with team members or clients as needed.

Education

Bachelor of Science - Biology And Anthropology

University of Massachusetts, Amherst
Amherst, MA
05-2027

High School Diploma -

Newton North High School
Newton
06-2023

Skills

  • Customer service
  • Administrative tasks
  • Highly Adaptive
  • Attention to Detail
  • Google Docs
  • Google Sheets
  • Microsoft Excel

NNHS Engineering Certificate

Granted by Newton North High School for completion of a selection of courses that teaches basic engineering principles (both theoretical and practical) as well as architectural design and basic electrical engineering skills. 

Languages

English
Native or Bilingual
Russian
Elementary

Classes taken

General Chemistry 111 & 112, Organic Chemistry 261, Biology 151 & 152 (General), 280 (Evolution), 287 (Ecology), 285 (Cellular and Molecular),  288 (Anatomy and Physiology), Anthro 102 (Archaeology and Anthropology)

Lab Experience

General Chem Lab for chemistry 111 and 112, Biology 153 lab (collecting, isolating, and processing bacteriophages)

Timeline

Intern

Masspirg Students
01.2025 - Current

Runner

Franklin Dining Commons
09.2024 - 11.2024

Host

MIDA
07.2023 - 08.2024

Master Carpenter

NNHS Theater Ink
09.2021 - 06.2023

Bachelor of Science - Biology And Anthropology

University of Massachusetts, Amherst

High School Diploma -

Newton North High School

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