Nicolas Allen
Spiro,OK
Summary
Experienced retail professional with a strong track record of meeting sales targets and increasing profits in a fast-paced environment. Skilled in customer service, budget management, and personnel operations. Dedicated to maximizing profit margins, reducing costs, providing exceptional customer service, and staying informed about market trends. Seeking a leadership position with a brand or company that aligns with my values and goals. Willing to relocate anywhere in the US for the right opportunity.
Overview
2026
2026
years of professional experience
Work History
Route Sales Representative
Frito-Lay
2022 - 07.2025
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
Store Manager
Bridgestone Americas
2017 - 2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
District Manager
FOOT LOCKER
01.2015 - 2018
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Initiated community outreach programs, enhancing brand visibility and fostering goodwill.
District Manager
Lids (Hatworld) DMIT
01.2011 - 01.2015
- .
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Store Manager/Manager Trainer
Foot Locker
2000 - 01.2011
- Transitioned seven employees from part-time status to store manager roles.
- Orchestrated revitalization of multi-tiered training program.
- Directed talent acquisition strategies for Northeast district.
- Received numerous accolades for outstanding coaching and leadership.
- Assumed DM responsibilities in DM's absence.
- Performed regular store visits for training purposes each month.
- Managed operations for six stores with revenue between $600k and $5.5 million.
Education
High school diploma -
Luzerne High School
Lake Luzerne, NY01.2000
Skills
- Sales team leadership
- Sales presentations
- Territory management
- Sales leadership
- Relationship building and management
- Sales training
- Customer relationship management
- Cross-functional collaboration
- Customer service management
- Staff management
- Account servicing
- Territory reporting
- Territory cultivation
- Sales territory management
Certification
First Aid Certification
Additional Information
- Over 20 years experience in Retail Management
- Project oriented, sticking to a task until completion
- Successful in learning and comprehending new systems and methods
- Proficient in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
- Personal and case sensitive information was given the utmost respect and confidentiality
- PERSONAL STRENGTHS
- Committed to customer service satisfaction
- Reliable, detailed oriented team player
- Utilizes personal time to complete work objectives
- Possesses ability to retain a sense of humor in tense situations
- Dedicated to Professional integrity, high moral courage, and honesty
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Type
Full TimeWork Location
RemoteHybridOn-SiteTimeline
District Manager
FOOT LOCKER
01.2015 - 2018
District Manager
Lids (Hatworld) DMIT
01.2011 - 01.2015
High school diploma -
Luzerne High School
Route Sales Representative
Frito-Lay
2022 - 07.2025
Store Manager
Bridgestone Americas
2017 - 2022
Store Manager/Manager Trainer
Foot Locker
2000 - 01.2011
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