Nicolas Allen
North Chesterfield,VA
Summary
Support strategic communications and digital marketing initiatives to boost organizational visibility and stakeholder engagement. Create impactful content, coordinate outreach efforts, and ensure messaging consistency across platforms. Collaborate with multidisciplinary teams to develop data-driven recommendations and enhance event execution for improved stakeholder engagement.
Overview
5
5
years of professional experience
Work History
Communications, Digital Marketing & Public Affairs Consultant (Intern)
Valley Internship Experience Workgroup
Harrisonburg
01.2026 - Current
- Advise and support strategic communications, digital marketing, and public affairs initiatives to enhance organizational visibility and stakeholder engagement.
- Develop high-impact written content, contribute to outreach and event efforts, and provide writing consultation to ensure clear, consistent, and effective messaging across platforms.
- Coordinate with policy and events teams to integrate communications into stakeholder activations, ensuring coherent messaging and smoother event execution.
Mailroom Operations Specialist
Ricoh USA JMU
Harrisonburg
04.2024 - Current
- Processed and distributed incoming and outgoing mail and packages for students, faculty, and departments, ensuring accuracy and efficiency in operations.
- Operated mailing, shipping, and tracking systems, ensuring timely delivery while adhering to university and carrier policies.
- Managed daily operations and workflow coordination for service delivery.
Data Analyst
Intel
(Remote) Harrisonburg, VA
09.2025 - 11.2025
- Completed Excel Sustainability Project - Analyzed Intel sustainability data in Excel to evaluate device repurposing performance and identify high-ROI opportunities, delivering data-driven recommendations to enhance environmental impact.
- Built reproducible data validation routines to detect anomalies and improve dataset reliability, producing cleaner inputs for sustainability analyses and stakeholder confidence.
- Synthesized complex data into clear reports and recommendations to support environmental strategy and stakeholder decision-making.
UX Writer / Digital Product Designer
United States Department of Defense
Harrisonburg, VA
09.2025 - 11.2025
- Led the UX writing and wireframing for a U.S. Air Force drone communication prototype, ensuring technical information was intuitive for operators.
- Applied user-centered design principles to create high-fidelity briefs and documentation that accelerated prototype adoption by DoD stakeholders.
- Partnered with a multidisciplinary engineering team to bridge the gap between complex system architecture and end-user accessibility.
Retail Operations Supervisor
Food Lion
Richmond, VA
06.2021 - 01.2025
- Supervised a team of 15+ associates, coordinating daily schedules and task delegation to ensure 100% operational coverage during peak hours.
- Mentored and trained new hires on point-of-sale systems and company service standards, reducing onboarding time by focusing on core technical competencies.
- Resolved high-level customer escalations by applying conflict-resolution strategies, maintaining a high standard for brand loyalty and shopper satisfaction.
Education
B.A. - Writing, Rhetoric, & Technical Communication, Pre Law
James Madison University
Harrisonburg, VA05-2027
Skills
- Microsoft Excel
- Technical Writing And Professional Editing
- Data Visualization
- Google Workspace
- Digital Marketing
- Project Management
Certifications And Volunteering
- Phi Alpha Delta Fraternity, Treasurer
- Digital Marketing & E-Commerce Certification, Google
- Data Visualization Certification, University of Illinois
- UX/UI & Prototyping Certification - The Global Career Accelerator
- Social & Behavioral Research Certification - Collaborative Institutional Training Initiative
Timeline
Communications, Digital Marketing & Public Affairs Consultant (Intern)
Valley Internship Experience Workgroup
01.2026 - Current
Data Analyst
Intel
09.2025 - 11.2025
UX Writer / Digital Product Designer
United States Department of Defense
09.2025 - 11.2025
Mailroom Operations Specialist
Ricoh USA JMU
04.2024 - Current
Retail Operations Supervisor
Food Lion
06.2021 - 01.2025
B.A. - Writing, Rhetoric, & Technical Communication, Pre Law
James Madison University