Nicolas Armony Jr
Miramar,FL
Summary
Results-oriented sales professional with over a decade of experience in driving revenue growth, client relationship management, and consultative sales strategies. Proven success in increasing customer satisfaction and exceeding sales goals through effective upselling and team collaboration. Recognized for strong problem-solving skills, attention to detail, and ability to achieve measurable results.
Overview
14
14
years of professional experience
Work History
Rental Sales Agent
Sixt Car Rental
01.2022 - 12.2024
- Delivered tailored customer service, achieving a 95% customer satisfaction rate over two years
- Increased monthly revenue by 10% through effective upselling of insurance plans and add-on services
- Streamlined rental processes, reducing customer wait times by 20% and improving efficiency
- Recognized as a top performer for consistently exceeding sales goals for six consecutive months
- Managed fleet inventory and resolved customer inquiries, contributing to repeat business
Independent Sales & Marketing Representative
Family First Life
01.2021 - 01.2022
- Conducted targeted cold calls and in-person meetings, generating 20% more leads than team averages
- Expanded client base and identified growth opportunities, resulting in improved conversion rates
Sales Rep Team Lead
CV McDowell
01.2017 - 01.2021
- Provided product insights to align customer needs with solutions, leading to a 15% increase in satisfaction
- Trained and coached team members, resulting in a 10% improvement in overall team productivity
- Evaluated client feedback and implemented process improvements, driving business success
Outside Sales Representative
Blade International
01.2014 - 01.2016
- Developed strong client relationships, increasing referrals and expanding business networks
- Identified sales opportunities using data analysis, achieving 100%+ of monthly goals
Inside Sales Representative
1st Atlantic Funding
01.2011 - 01.2014
- Managed client pipelines using Salesforce CRM to forecast and track revenue growth
- Communicated with decision-makers to advance the sales process and secure deals
Education
Florida A & M University
Tallahassee, FL01.2003
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Miami Central High School
Miami, FL01.2001
Skills
- Sales & Business Development: B2B Sales, Consultative Selling, Upselling
- Customer Service: Client Relationship Management, Conflict Resolution
- Tools & Technology: Salesforce CRM, MS Office Suite
- Other: Interpersonal Communication, Email & Text Marketing, Process Optimization
Accomplishments
- Consistently exceeded monthly and quarterly sales goals, contributing to10%+ growth in revenue.
- Improved customer satisfaction ratings to95%+ by delivering exceptional service and tailored solutions.
- Upsold additional services and add-ons, increasing average transaction value by $1,000+ per month.
Timeline
Rental Sales Agent
Sixt Car Rental
01.2022 - 12.2024
Independent Sales & Marketing Representative
Family First Life
01.2021 - 01.2022
Sales Rep Team Lead
CV McDowell
01.2017 - 01.2021
Outside Sales Representative
Blade International
01.2014 - 01.2016
Inside Sales Representative
1st Atlantic Funding
01.2011 - 01.2014
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Miami Central High School
Florida A & M University
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