Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Butler
Wynn Las Vegas
Las Vegas, USA
07.2021 - Current
Collaborate with kitchen staff to ensure timely delivery of food orders and maintain high levels of customer satisfaction
Assist in the creation and execution of special events, including menu planning, staffing coordination, and setup
Maintained a high level of professionalism and customer service while interacting with guests in their rooms
Lead Host
FRESCO ITALIAN RESTAURANT
Las Vegas, USA
09.2019 - 06.2021
Managed a team of 2 hostesses, ensuring smooth operations and exceptional customer service
Developed and implemented a seating rotation system to optimize table turnover and minimize wait times
Assisted servers during peak hours by managing drink orders, delivering beverages promptly to tables
Bartender/Server
Legacy Golf Club
Las Vegas, USA
11.2016 - 12.2018
Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs