Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
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Nicolas Bennett

Nicolas Bennett

New Orleans,United States

Summary

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

14
14
years of professional experience

Work History

Owner

NOLA Truck Service
09.2022 - 08.2025
  • Founded and grew a successful Class 8 Service, repair, and maintenance facility in the New Orleans area, overseeing daily operations, strategic business planning, and determining long term growth goals and opportunities.
  • Developed standardized shop procedures to ensure minimal down time for customers.
  • Recruited for all positions, and built out teams to fulfill all roles within the company.
  • Marketing and advertising on multiple platforms to reach as broad of a local and national audience as possible.
  • Sold services both over the phone and in person to local fleets, and solicited new business from locally and regionally operated companies.
  • Maintained relationships with existing customers, using those connections to network and earn new contacts and potential customers.
  • Developed in-house talent and continually pursued new opportunities for knowledge advancement on employees' behalf.
  • Managed inventory, and maintained consistent levels of daily use items.
  • Held weekly, bi-weekly, and monthly meetings for safety, financial review, and general review with each department within the company.
  • Oversaw customer account relations, resolving invoice disputes, and maintaining long term customer satisfaction.
  • Expanded the company's scope to include used truck sales and trailer repair.

Outside Sales/Office Manager

GRB Truck Repair
11.2019 - 08.2022
  • Ensured timely and competitive quote delivery to customers to achieve the highest probability of earning jobs.
  • Maintained records of maintenance and customer files to aid in more accurately assisting customers during future visits.
  • Coordinated targeted sales efforts aimed at bringing in new customers operating within a 50 mile radius of GRB Truck Repair.
  • Cold called, networked, and used past business relationships to grow company client list.
  • Strengthened customer retention by fostering ongoing relationships and encouraging repeat business through prompt follow-ups and tailored service recommendations.
  • Built out routine maintenance packages focused on customer needs and scheduled downtime to encourage repeat business and add to the catalog of company services.

Office Manager/Project Manager/Outside Sales

MABB Productions LLC
01.2017 - 11.2019
  • Maintained lines of communication between the office and hired contractors.
  • Sold small projects to local companies.
  • Negotiated rates for hauling with vendors.
  • Coordinated multiple project schedules and deliverables, ensuring alignment between field operations and office objectives to facilitate seamless project execution.

Sales Manager

Parish Truck Sales
09.2011 - 11.2016
  • Managed a portfolio of existing sales customers.
  • Formulated a sales route that targeted reaching existing customers bi-monthly, while calling on new prospects in my AOR.
  • Applying knowledge of proprietary software to build new, custom ordered equipment for customers.
  • Assembled sale packages of stocked and unstocked equipment, tailored to specific customer needs in the area.
  • Expanded reach of customer base to include international clients, and began buying and selling used equipment to and from Central America, South America, and parts of Africa.
  • Top used equipment salesman in Louisiana by volume.
  • Communicated with logistics companies, both internationally and domestically, to coordinate delivery of new and used equipment to a host of customers ranging from Lagos, Nigeria to Costa Rica.

Education

Marine Military Academy
Harlingen

Skills

  • B2B Sales Strategy and Execution - Skilled in driving revenue growth through targeted local outreach, lead generation, and a strong conversion rate when turning prospects into clients
  • Cross Selling & Upselling Services - Using a combination of industry knowledge and the understanding of running a business, I am adept at ensuring the customer understands the value of services we offer that would be better taken advantage of today rather than in the future
  • Customer Acquisition and Retention - Adept at building a strong local presence, and keeping my product and services at the forefront of existing customers' minds, as well as maintaining a healthy relationship post sale
  • Comfortably Handling High Value Accounts and Contracts - Experienced in managing large scale, high value accounts and negotiating complex issues while ensuring profitability, satisfaction, and continued trust in a mutually beneficial relationship
  • Negotiation and Deal Closing - Strong history of maintaining healthy customer relationships, and fostering the trust needed to hold good faith negotiations on high value deals
  • Building Tailored Packages to Fit Customer Needs - Skilled at analyzing client needs and developing customized packages that maximize value and spending power, and meet customer goals
  • Building Long Term Client Partnerships - Proven ability to establish, nurture, and maintain strong client relationships by providing excellent service, accessibility, follow-through, foreseeing needs, and being ahead of the curve
  • Improving and Maintaining Customer Satisfaction and Loyalty - Focused on delivering exceptional customer experiences through responsive communication, problem resolution and forecasting, and personalized support
  • Lead Generation - Years of experience with leveraging online platforms, word of mouth referrals, and local networking to identify and capitalize on high value prospects in my area
  • Resolving Invoice Disputes - Confident and able to accurately discuss invoices with customers to reassure that we have taken the utmost care to satisfy their needs, remedy the problem, and done so at a price that is fair to both sides

Timeline

Owner

NOLA Truck Service
09.2022 - 08.2025

Outside Sales/Office Manager

GRB Truck Repair
11.2019 - 08.2022

Office Manager/Project Manager/Outside Sales

MABB Productions LLC
01.2017 - 11.2019

Sales Manager

Parish Truck Sales
09.2011 - 11.2016

Marine Military Academy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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