Nicolas Boykin
Clarksville,TN
Summary
Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. . Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
1
1
year of professional experience
Work History
Social Media Manager
InspireNaturalGoods
12.2023 - Current
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Designed and implemented social media strategies to align with business goals.
- Suggested and implemented new features to develop brand awareness.
Sales Associate
Hibbett Sporting Goods
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Sports Management
Bethel University
Mckenzie, TN05.2024
High School Diploma -
Kenwood High School
Clarksville, TN05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Reliable and punctual
- Sales Strategies
Timeline
Social Media Manager
InspireNaturalGoods
12.2023 - Current
Sales Associate
Hibbett Sporting Goods
05.2023 - Current
Bachelor of Science - Sports Management
Bethel University
High School Diploma -
Kenwood High School
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