Summary
Overview
Work History
Education
Skills
Certification
Timeline
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NICOLAS CAGLIA

Kissimmee,FL

Summary

Hospitality and entertainment professional with experience in guest service, attractions operations, safety, and live performance. Calm under pressure, adaptable, and committed to delivering exceptional experiences. Seeking a Flight Attendant role at American Airlines.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Actor

Universal Studios Orlando
01.2024 - Current
  • Guest interactions, performance, and safety coordination
  • Trained at VelociCoaster operations and in the control booth

Cast Member

Walt Disney World
03.2019 - Current
  • Space Mountain Cast Member & Trainer: ensured guest safety, trained new Cast Members, managed ride operations
  • Kilimanjaro Safaris Guide: operated vehicles, delivered live narration, maintained guest safety
  • Ride Operator, Expedition Everest, Animal Kingdom: ensured guest safety

Theatre Operations

Studio 3 Performing Arts
01.2014 - 01.2019
  • Ticket sales, concessions, lighting operations, acting, and stage management

Education

American Academy of Dramatic Arts - Theatre

American Academy of Dramatic Arts
New York, NY
06.2018

Skills

  • Safety awareness
  • Customer engagement
  • Engaging presentation skills
  • Proficient in managing disputes
  • Effective communication
  • Effective problem resolution
  • Effective team collaboration
  • Theatrical performance skills

Certification

Microsoft Word - Certified

Microsoft Excel - Certified

Microsoft PowerPoint - Certified

Timeline

Actor

Universal Studios Orlando
01.2024 - Current

Cast Member

Walt Disney World
03.2019 - Current

Theatre Operations

Studio 3 Performing Arts
01.2014 - 01.2019

American Academy of Dramatic Arts - Theatre

American Academy of Dramatic Arts