NICOLAS CAGLIA
Kissimmee,FL
Summary
Hospitality and entertainment professional with experience in guest service, attractions operations, safety, and live performance. Calm under pressure, adaptable, and committed to delivering exceptional experiences. Seeking a Flight Attendant role at American Airlines.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Actor
Universal Studios Orlando
01.2024 - Current
- Guest interactions, performance, and safety coordination
- Trained at VelociCoaster operations and in the control booth
Cast Member
Walt Disney World
03.2019 - Current
- Space Mountain Cast Member & Trainer: ensured guest safety, trained new Cast Members, managed ride operations
- Kilimanjaro Safaris Guide: operated vehicles, delivered live narration, maintained guest safety
- Ride Operator, Expedition Everest, Animal Kingdom: ensured guest safety
Theatre Operations
Studio 3 Performing Arts
01.2014 - 01.2019
- Ticket sales, concessions, lighting operations, acting, and stage management
Education
American Academy of Dramatic Arts - Theatre
American Academy of Dramatic Arts
New York, NY06.2018
Skills
- Safety awareness
- Customer engagement
- Engaging presentation skills
- Proficient in managing disputes
- Effective communication
- Effective problem resolution
- Effective team collaboration
- Theatrical performance skills
Certification
Microsoft Word - Certified
Microsoft Excel - Certified
Microsoft PowerPoint - Certified
Timeline
Actor
Universal Studios Orlando
01.2024 - Current
Cast Member
Walt Disney World
03.2019 - Current
Theatre Operations
Studio 3 Performing Arts
01.2014 - 01.2019
American Academy of Dramatic Arts - Theatre
American Academy of Dramatic Arts